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Author Topic: Mistake or Spam ?  (Read 669 times)
sevenreader7
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« on: November 18, 2006, 05:11:05 AM »

I received an email of "confirmation" of a domain name that I registered today. Only thing is I have not registered any other domains yet. I checked the email as best I could and it looked like it was really from Lunarpages but wanted to make sure. If it was then I know it was a mistake that will be corrected but if not then that would mean someone was able to register a domain as me? "The Megaphone" is the only domain I have currently registered with LP or anyone for that matter.

Thanks in advance.

Mike Brandon
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sevenreader7
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« Reply #1 on: November 18, 2006, 06:27:27 AM »

Just an added note. As I re-read the email it looks like it could be just letting me know that my renewal for my domain "the megaphone.net" has been done. Which is great but I dont' understand this line:

2006-12-02 to 2007-12-02   themegaphone.net - Domain Registration - cotrmusic.com

My domain is The Megaphone but I don't know anything or anyone at 'cotrmusic.com" I was just at that site and it's a music band or something but I am not sure what it would have to do with my domain name or renewal.

Any help is appreciated. Just don't want to think some of my personal info has ended up somewhere  it's not supposed to be.

Thanks again
Mike

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katrina1
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« Reply #2 on: November 18, 2006, 07:22:34 AM »

No one has gotten your info. That is just a bug in our billing manager that adds some other domain to the end on invoices. You can ignore that.
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sevenreader7
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« Reply #3 on: November 18, 2006, 07:26:41 AM »

Thank you very much Katrina. 

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Mike
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sevenreader7
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« Reply #4 on: December 02, 2006, 05:14:25 AM »

Not sure what is happening. 3 days ago I got an email (auto reminder) that my domain name would be expiring on Dec 03 and if I did not renew then my site would go offline at that time. I sent an email back (which opened a support ticket) informing them that I had already received confirmation that my domain name had been renewed.

24 hours later I get a response asking for more info, then the last 4 of my card number again, then my domain name (which a link to my site is on all my emails) so other than being very flustrated now I am not sure if my site is even going to be up come tomorrow.

In my last email I told the person requesting all this info if LP wanted to simply do a refund to me for any time remaining then I would find another host. almost 48 hours an no response so I like I said even tho my domain name has been renewed apparently some part of LP is not aware of it and I many not have a site come tomorrow.... Sad
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katrina1
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« Reply #5 on: December 02, 2006, 07:05:14 AM »

sevenreader7, I am looking into this situation right now. I will let you know.
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sevenreader7
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« Reply #6 on: December 02, 2006, 07:16:52 AM »

Thanks You Katrina1,

I just received another confirmation so hopefully this means that everything is ok again. I had already previously received the reciept that I had the orgianal question about that started this thread which you also answered very quickly for me. A big thank you!

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katrina1
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« Reply #7 on: December 02, 2006, 07:29:13 AM »

All taken care of. I have replied to your ticket. I'm very sorry this happened. We appreciate you letting us know about it in the ticket and here. Have a nice day now.  Thumbs Up
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