Not sure what is happening. 3 days ago I got an email (auto reminder) that my domain name would be expiring on Dec 03 and if I did not renew then my site would go offline at that time. I sent an email back (which opened a support ticket) informing them that I had already received confirmation that my domain name had been renewed.
24 hours later I get a response asking for more info, then the last 4 of my card number again, then my domain name (which a link to my site is on all my emails) so other than being very flustrated now I am not sure if my site is even going to be up come tomorrow.
In my last email I told the person requesting all this info if LP wanted to simply do a refund to me for any time remaining then I would find another host. almost 48 hours an no response so I like I said even tho my domain name has been renewed apparently some part of LP is not aware of it and I many not have a site come tomorrow....
