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Author Topic: Need to move back to previous package  (Read 419 times)
sevenreader7
The Megaphone Hosting Service
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« on: September 01, 2006, 03:41:47 PM »

Hi Guys,

Guess I am not ready for prime time. I thought the reseller program would be great for me but so far since I have joined I have had nothing but site problems for me and my members and guest. Almost every kind of error from 403 - to page errors to files not found when people try to access the site. Sometimes it works sometimes it don't.

And While I am sure it's something I am doing or not doing, I just know I have been with LP for 3 years now and never had any problems as just a regular client on a regular server.

I tried to contact the help desk and could not log in. So I requested my info be sent to me thinking I maybe had forgotten my login. I got this message send to my email:

webmaster@themegaphone.net,

Recently, someone requested a password reset for your account.
The details of this change are provided below:

username = webmaster1645
password = XXXXXXX
email = webmaster@themegaphone.net

You can log into the helpdesk using this information at
https://desk.lunarpages.com

I have never requested a reset for my account before that I can remember and certianly would never have used the username webmaster1645. Bu thinking that maybe that was something created by LP for me to login then change I tried to followed the link in the email and log in with that info and could not. So I do not know if this means my account has been hacked or what.

All I know is life was much simplier and peaceful before I tried to join the reseller program. Nothing against the program I just think I don't have enough knowledge yet to try it. So can anyone tell me how to contact the helpdesk to get changed back?

Thanks
Mike Brandon
The Megaphone
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RandyT
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« Reply #1 on: September 01, 2006, 03:55:36 PM »

Altho I am sure your situation could be straightened out and you could get alot of help learning the reseller plan thru support and the forums, if you ultimately want to downgrade simply email support@lunarpages.com with that request.

I am sorry you are having issues. Good luck,
I hope this helps,

RandyT
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Randy T.
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