I am one of those who misunderstood reseller account 1 domain hosting policy. I thought that it would host multiple domains. This is in part caused by some of it's said features of unlimited ftp accounts, Domain Registrations: Up to 3 FREE!, etc.

To avoid this unclear impression, I already inform Customer Service on my suggestion through email. I will repeat here:
Please add one line on Reseller account key feature that says something like: Domain hosted: 1 (one).

Unfortunatelly that I 'd done payment transaction through my Credit Card. I've claimed 30 day money back guarantee (credit card refund) on 11 Sept. 2007. Customer service responded immediately asking billing information including last 4 digits of my credit card number, which I provided right away. However until today, I don't received update on the refund progress. Need information from Lunarpages persons in the forum to give me some enlightenment on the reseller cancellation process or progress of my claim on money back guarantee.

Thank you
I Gede Putrayasa

Thanks Mitch for your response.

Regarding my question on cancellation or money back, will I get notification from Lunarpages regarding it's status or progress?

Sincerely
Putrayasa