1. I received notice of renewal of my reseller account.
2. I forwarded a check in full payment, and advised you support desk.
3. Support acknowledged this with:
4. The cashed check was posted to my bank account on August 20th - 10 DAYS AGO!
5. Today you've suspended my account!

Now, I am getting calls from irate clients! What kind of scam operation is this? True, it's too late for me to stop payment on my check, but it is not too late for me to refer this to my attorney.

And, of course, your billing department is not in yet, so my customers are left without a site for at least several more hours? Absolutely unacceptable.

I EXPECT THIS ACCOUNT TO BE REINSTATED IMMEDIATELY!

Extremely dissatisfied reseller: PresageSupport
Support Ticket #: WSSK0168XERP

Thanks for your help.

However, anything short of me getting what I've already paid for, and getting it immediately, is wholly unacceptable.

This is not the first time this has happened.

Seems like it was easy enough for you to cash my check - you did that 10 days ago!

Thanks for the suggestion, but prior to signing up for your hosting services I contact your office. I explained that I preferred to pay by check and asked if that would be a problem. I was assured it would not. So much for assurances.

Since this topic has been taken care of by support, I am going to close this thread.  If you have any other comments or questions please contact the billing department directly via your ticket on and about the issue.  Thanks.