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Author Topic: Banned from Yahoo Search  (Read 372 times)
RickJ
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« on: February 07, 2007, 03:21:38 AM »

About a year ago we (www.askmehelpdesk.com) dropped out of Yahoo.  We recently contacted them.  They would not elaborate on why, but only pointed us to their Content Quality Guidelines

We removed a links directory that members could submit to but cannot think of anything else they might deem unacceptable.

According to Alexa, we're the #2 "Ask An Expert" site on the net - right behind About.com's Expert site.

To note.  Yahoo has it's own "Ask An Expert" site - and at first we figured they were just dogging the competition, but many of the other same type sites are indexed at Yahoo just fine.

No, not really an "optimization" question...the site's seo is killer.  Thousands of visits a day from Google alone.

Yahoo is allowing us to re-apply, but in having no clue why we're banned to begin with, we want to ask around as much as we can before doing so.

Does anyone have a clue why we'd be banned?  Any suggestions on our next step from here with it?

Thanks!

 
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SteveW
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« Reply #1 on: February 07, 2007, 05:45:13 AM »

Well, I share your confusion. I looked at the guidelines and your site, and I don't see anything that is actually bad by their standards.

I do see some things that an automated system might consider bad:

Your home page has hundreds of links to the topics available, which are of such quantity and variety that it might be interpreted as spam links, just a mass of keywords covering the page for the benefit of search engines. However, I consider the design and layout to be very good for what you want to achieve, and it is very inviting to a first time visitor, which I am. My inclination is that if it comes down to a choice between changing your layout or keeping it and losing Yahoo, you might as well let Yahoo go.

Also a Google site: search turns up 140,000 pages. That is a huge number, though it's not millions or billions that some sites have. Still, it fits the pattern of a auto-page-generated scraper site. Again, if all your 140,000 pages are legit, I'd say keep them.

Those are the two things I saw that their algorithm might object to.

Whatever ideas you come up with for the possible reasons you've been banned, you might consider writing them, specifically mentioning your best guesses, and ask for a human review to prove that you're not a spammer or scraper. I have no idea if they'd do it, but it's worth a try. There's nothing to lose.

Edit: The free for all links directory is a likely culprit. Getting rid of that was good.
« Last Edit: February 07, 2007, 05:47:07 AM by SteveW » Logged





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RickJ
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« Reply #2 on: February 07, 2007, 08:10:11 AM »

Thanks, Steve.

Our initial contact with them did get a human reply, so in our response we went down the list and addressed many things from their guidelines and included notes as to what we confirmed seemed ok, and even tweaked a couple things "just to be sure", but their answer to that did not give us anything to go on.  Nothing like "Ok, now that you've addressed _____ you're ok".  It was just another statement to look at the guidelines.

They basically made it clear that they would not say exactly what item or items in the guidelines our site does not conform to.

As for the big list of boards, most if not all of the "Ask An Expert" sites use that same format, so I can't imagine that being an issue.

Very frustrating indeed.
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