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Author Topic: Main Page Rankings Messed Up  (Read 1218 times)
MagickCrafter
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« on: June 12, 2007, 01:44:08 PM »

I recently helped my dad add osCommerce to his website.

He did not want to convert his entire HTML store (thousands and thousands of pages) to osCommerce that were getting ranked 1-5 on google for certain keywords, so what we did was added a osCommerce store to the /shop/ on his root.

This store contains all of the products from his supplier, a lot more stuff than on his HTML store.  I also changed the template a bit, he wanted a "Whats Hot" and a couple of other addons added so I added those.

The way the osCommerce works, is that the surfer surfs through his HTML store, but when he clicks "Add to Cart" he gets forwarded to the /shop/ directory with the product in his cart.

Everything had been going pretty good for a few months, he was ranking good with both websites, the /shop/ and the root, until, last night, his root stopped getting ranked!  The /shop/ directory was ranked at like 15 for a keyword he normally ranked top 5 on his root.

His website has been up for many years now, just recently he added osCommerce. 

I'm not sure what the problem is, the only thing I can think of is Duplicate Content, but he insists otherwise because his pages are quite different and he has a bit different product inventory on the two stores.  I was going to limit search engine access via robots.TXT to the /shop/ directory in fear of duplicate content, but he insisted that I didn't and he assured me that he would not get hit.

I'm not sure what the problem is but he is pretty upset, as this generates a good amount of income for the household.

Any help you could offer would be great.  He has requested that I not give anybody the URL to either of his stores, not sure exactly why, either by PM or by this thread, so just ask whatever you need and I will answer.

Thanks,

Michael
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Drilldown
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« Reply #1 on: June 12, 2007, 05:10:42 PM »

Hi MagickCrafter, Can you tell more details please to help me understand. I'm not ready to jump to the conclusion it's about duplicate content because those would just end up in the supplemental index. Might not be anything you did recently. Could be recent SE changes might have greatly devalued the backlinks.

1) Where does the root show up in SERPs?
15th
end of results (last page)
supplemental index
not indexed

2) How about the backlinks? How relevant are they? Are they paid links?
« Last Edit: June 12, 2007, 05:36:00 PM by Drilldown » Logged
MagickCrafter
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« Reply #2 on: June 12, 2007, 07:49:34 PM »

We cannot get the root to display indexed AT ALL in google for some reason.

Backlinks are not paid, they are from reputable sites (other websites my dad has owned for like 7+ years and whatnot)

I'm really stumped as to why this is happening.  We did move servers recently, but I don't think the server is blacklisted because the rest of his site is indexing fine, just not his root.

Sorry if this wasn't much help, we are struggling to find out what is going on Smile
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MagickCrafter
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« Reply #3 on: June 12, 2007, 08:51:53 PM »

Also, something strange:

info:(domain name here) brings up nothing in google!  However, the google addon for firefox shows the domain as a PR 3.

Strange..
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« Reply #4 on: June 13, 2007, 07:32:24 AM »

Quote
However, the google addon for firefox shows the domain as a PR 3.

The PageRank Toolbar is misleading and out of date. Don't base any decisions on that.

Quote
Backlinks are not paid, they are from reputable sites (other websites my dad has owned for like 7+ years and whatnot)

Be sure there are sufficient independent links from outside the cluster network. Google may view a cluster network as a unit under one ownership, and pick one to index. It depends on whether the crosslinks look like they are needed by users or just there to raise rank. Don't link inside the cluster with sitewide footer links. If you have an account, Google Webmaster Tools could tell you whether there is any penalty, whether the bot had a problem crawling, which sites they attribute to one owner.
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MagickCrafter
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« Reply #5 on: June 13, 2007, 01:26:38 PM »

Even if it didn't count those backlinks, how come it ranks the /shop/ directory and every other page other than the index, but not the index file?  The other pages don't even have much, if any, back links, while the front page has tons.  (Even if they are not reputable, I don't think it would just drop the index file from the listings)

I'll check with my dad when he gets up about the backlinks.

Quote
If you have an account, Google Webmaster Tools could tell you whether there is any penalty, whether the bot had a problem crawling, which sites they attribute to one owner.

Where is this area, I cannot seem to be able to find it?
« Last Edit: June 13, 2007, 01:36:45 PM by MagickCrafter » Logged

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« Reply #6 on: June 13, 2007, 01:43:32 PM »

http://www.google.com/webmasters/
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MagickCrafter
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« Reply #7 on: June 13, 2007, 01:49:31 PM »

Yes, yes, I know where THAT is but I don't know where "Google Webmaster Tools could tell you whether there is any penalty" that is.

Anyways, I found out that info:www.domain.com shows that my dad is indexed, but he is not at the top of the rankings anymore.  That is weird...  I wonder why it just disappeared one day and appeared the next day.

It isn't in the supplemental index, (that is when it says supplemental result, right?) so I'm assuming it is indexing it normally but is not ranking it very high for some reason.

Again, it has been ranking fine for years at like #1-#5 result for certain keywords.

Do you think if we wait it out that it will appear towards the top of the listings again?

Also, thank you so much for the help you've been Smile
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« Reply #8 on: June 13, 2007, 02:02:43 PM »

Look in "Diagnostics"

This is the part where I confess to you how very little use I make of Google. Maybe another thread with "Webmaster Tools" in the title will pull those who have used it out of the woodwork.

I'm very glad to hear that the page IS indexed. I've seen others complaining of the home page falling recently, due to a variety of reasons. Lots of pages are disappearing and reappearing; maybe it's not a Google dance, it's a seizure. Hypno
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MagickCrafter
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« Reply #9 on: June 13, 2007, 02:49:12 PM »

Okay.  I know about Google webmaster tools and use it very frequently.  However, you said it can tell you how good your backlinks are?  Where is the exact area for this?

If you are just wondering if Google is having any problems, my dad's webmaster tools show fine, no errors or unreachable pages that we do not intend to be unreachable.

Maybe it will appear on the top 5 again..  hopefully Smile

Glad to hear we aren't the only person who is having this problem.  Maybe it is a problem with Google lately..  We did notice that http://google.com/ was down while http://www.google.com/ was fine during our site's spaz, so maybe Google is having technical problems, I dunno.
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« Reply #10 on: June 13, 2007, 03:04:10 PM »

Google has just been inconsistent in general lately.

To review backlinks, use Yahoo to search linkdomain:dadsite.com -site:dadsite.com
You can do this with Search Status, too, that little toolbar for Firefox that I think you said you have.

Then open another window with Google and do a site: search on each to see if any of them are banned.

Tedious? you betcha.  Happy Happy Joy Joy
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MagickCrafter
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« Reply #11 on: June 13, 2007, 03:18:42 PM »

Thanks.

I can't figure out how to do it, but I'm gonna try to find a backlink checker I used to have bookmarked.

Thanks for your help

Michael
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leighsww
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« Reply #12 on: June 13, 2007, 04:02:53 PM »

Google could be reindexing, thus positions are fluctuating.

It happens to me all the time. Sometimes I'm in the #1 position for my keywords, then I'm #3, then I'm back to #1, then to #5, then missing altogether, then back to #3 ... sheesh, it's like being on a roller-coaster ride!  Hypno

The first time it happened to me, I thought it might be because I implemented Google Sitemap, so I removed it, waited a few months, then added it back, waited a few months, then remove it again, etc. to see if that was causing it. To this day, I don't know if that's it, but I haven't touched that since last year, and I still find that my position fluctuates.

It could be that so happen when you checked your Google positioning, Google was reindexing. Check back with it in a few weeks and see where it's at then.

Like I said, it does this all the time. I've finally given up keeping up with it Smile
« Last Edit: June 13, 2007, 04:07:07 PM by leighsww » Logged
MagickCrafter
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« Reply #13 on: June 13, 2007, 04:15:24 PM »

Alright, thank you Smile

We'll just wait it out. 

Its funny how 1 website can cause so much business loss. Wink
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« Reply #14 on: June 14, 2007, 06:04:06 AM »

Good morning, MagickCrafter  Mmm Coffee

I dug up an entry in Matt Cutts' blog that gives a good overview of Google sitemaps webmaster console diagnostics.
http://www.mattcutts.com/blog/notifying-webmasters-of-penalties/

Hope this is useful.  Smiling
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