Hi Jeremy,

If you purchased the Managed Hosting Intense addon (or the Managed Hosting addon before it was transformed to Light and Intense addons), your server should have APF firewall installed. Its settings are stored in files under /etc/apf. If you need a help with APF configuration, please let me know what ports your script requires to be opened.

So in order to open this port in APF, you need to edit /etc/apf/conf.apf and add the port number into the IG_TCP_CPORTS variable, if the port should be opened for incoming connections or into the EG_TCP_CPORT variable to allow outgoing connections to it. Bear in mind that you should be very careful editing conf.apf as if it gets broken, you can be locked out of the server. To apply the changes restart APF by executing "/etc/init.d/apf restart".

Good luck!

It's strange. Can you please open a support ticket as it will be much faster to check your server directly on how firewall  is configured on it. Btw, does your script work on the server with APF stopped?

Ok sounds good. If you PM me with the ticket number, I will be happy to look into this further.

I'm glad to hear this problem has been solved