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February 09, 2012, 08:45:00 PM

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Author Topic: Roundcube - Connection to IMAP server failed  (Read 4039 times)
Xaneth
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« on: July 10, 2009, 02:26:53 PM »
Not sure what's up with this error.  I recently signed my brother up on lunarpages.com and when we try to access email over his webmail (new ALPACA control panel, hate it), at https://domainname.com:20082/3rdparty/roundcubemail/, I get the error "Connection to IMAP server failed".  What's up with that?
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Xaneth
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« Reply #1 on: July 11, 2009, 02:48:27 PM »
Apparently they are having a problem with psi.lunarrific.com.  It's been 24 hours since I reported this, I guess admins are working on it?  The primary purpose for this site, initially is for the domain and email only.  Really not liking ALPACA so far.  Trying to edit email accounts throws an error "cannot connect to mail database".
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Mitch
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« Reply #2 on: July 13, 2009, 06:08:05 AM »
Sounds like you have gotten this reported to our support team, so  they will be the ones to get this taken care of for you.  Thank you for your time, and if there is anything else we can assist you with, please feel free to let us know.  Thanks!
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