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otseng
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« on: March 08, 2008, 06:25:38 AM » |
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I'm not able to access any of my sites via http. I can ping the sites and also ftp.
I've tried "service httpd restart" and even rebooting the server, but that doesn't do anything.
Any other things I can try?
Is there a server wide error log that I can look at?
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perestrelka
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« Reply #1 on: March 08, 2008, 08:09:48 PM » |
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Hi,
If there is a problem with HTTP server Apache, it is usually always to check /var/log/httpd/error_log.
Please advise if you have any further questions or concerns.
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Kind Regards,
Vlad Artamonov
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otseng
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« Reply #2 on: March 09, 2008, 11:58:12 AM » |
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Customer support was able to figure it out.
Turns out that one of my sites was being attacked by continuous http requests and overloading the server. Once the offending IPs were added to the firewall blacklist, it's now all working again.
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pinoypetfinder
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« Reply #3 on: March 09, 2008, 12:15:18 PM » |
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all my sites are down. but i can still access ftp and my cpanel - weird.  any help will be appreciated. |
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pinoypetfinder
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« Reply #4 on: March 09, 2008, 12:18:07 PM » |
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i was able to fixed it just now..
after adding an IP (from the error log page) on my IP deny manager, my site went back on
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Deficit
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Posts: 1
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« Reply #5 on: March 09, 2008, 01:09:43 PM » |
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None of my sites are working either. I am hosted on the Kokab server, and was in the middle of an FTP transfer when the server appears to have gone down. I cannot connect via http, ftp, or log in to my cPanel. Waiting for a response from support, as my sites have been down for about 3 hours now.
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bosswild
Newbie
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Posts: 1
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« Reply #6 on: March 10, 2008, 03:48:30 AM » |
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I was on VPS10 now VPS14. VPS10 exploded or something and ended up on VPS10. Now for the second time in about a week I have no sites. Can't log into plesk, can't get into the customer service section of the lunar site. I called and got tech to fix this last time. No explanation was given. As far as I can tell the sites have been down for for at least 24hrs now. Called tech left a voice mail message, emailed support and now am posting it here. user: wilde15
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otseng
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« Reply #7 on: March 10, 2008, 04:14:33 AM » |
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My sites have been under constant http request flood and bringing down the server. I keep blocking IPs, but new ones are being used.
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ivansf
Newbie
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Posts: 5
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« Reply #8 on: March 10, 2008, 06:42:10 AM » |
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I can't see my sites either... (shiivs.com) and im on VPS3 and the account website says theres no network problem.
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otseng
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« Reply #9 on: March 10, 2008, 07:08:20 AM » |
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Look at the traffic to your site.
ssh into your account
cd /var/www/vhosts/domain.com/statistics/logs/
tail -f access_log
Mine is just constantly scrolling. I can see the same IP making a bunch of requests.
So I added these to the .htaccess file in the httpdocs root dir:
deny from 72.135.114.17
deny from 12.5.173.125
deny from 75.65.252.231
deny from 204.210.115.209
And to permanantly stop them, I also added them to the server firewall.
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ivansf
Newbie
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Posts: 5
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« Reply #10 on: March 10, 2008, 12:39:57 PM » |
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Anyone else on VPS3? We are trying to phone but we have been on hold for like 30 mins... we had to hang up.
Whats wrong?
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perestrelka
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« Reply #11 on: March 10, 2008, 11:01:42 PM » |
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Hi Ivansf,
Do you have a ticket opened regarding your issue? If so, can you please provide its number?
In the meantime, did you modify Apache configuration and increased ServerLimit and MaxClients from the default value of 10 which is low for site with medium and high popularity?
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Kind Regards,
Vlad Artamonov
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ivansf
Newbie
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Posts: 5
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« Reply #12 on: March 11, 2008, 11:18:51 AM » |
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Im gonna check this now... but the server was apparently down..
btw, how can i access virtuozzo if i cant even ping my server IP(and its in port 8443)? Support told us to get into virtuozzo to restart the machine.
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perestrelka
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« Reply #13 on: March 12, 2008, 12:00:31 PM » |
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Hello, To access Virtuozzo Power Panel (VZPP) use 4643 port of the VPS IP ( https://ip.of.your.vps:4643). Here you can issue start, stop and backup operations for your VPS as well as view the current consumption of hardware. I'm not sure it would be helpful with when the IP does not ping though. |
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Kind Regards,
Vlad Artamonov
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