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Author Topic: Emails not coming in  (Read 459 times)
yeowza
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« on: October 03, 2007, 01:49:41 PM »

Is anyone else hitting a problem receiving emails?  I have not received an email for 5 hours.  I can send them out no problem. 
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Mitch
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« Reply #1 on: October 04, 2007, 06:10:02 AM »

Are you still having issues with this?  If so please give us a URL and server (if you know which server your on) and we can look into this issue for you.  Thanks.
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yeowza
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« Reply #2 on: October 04, 2007, 06:57:59 AM »

Hi Mitch,
Yes, still having a problem.  www.companio.us is the domain.  I had this issue last week and also in August.  Last week I was told it was a DNS issue.  In August it was your spam assasign.  I have sent them directly from webmail and they never come back.  Others are receiving my emails so it's just a receive issue again. 
Dave
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Mitch
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« Reply #3 on: October 04, 2007, 08:14:28 AM »

I see your on Kraz.  There are no server wide issues at this time, just curious if you get any error messages when you are checking for new mail (like can't connect with server, problems making connection, ect) or if it acts like all is fine - except your not getting new message? 

This might be an issue for support to trouble shoot as well, would not hurt to shoot them over a line about it.  Also, might be a kinda obvious question, but did you make any big changes before it stopped working for you that might have had any effect on it?
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John B
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« Reply #4 on: October 04, 2007, 10:08:44 AM »

FYI, I am on Kraz and I am not receiving mail either.  itsiest.com and support3.com

This also happened to me in August.  At the time, I didn't see anything about an outage.  SHouldn't these be more prominently posted somewhere?  I hope no mail was lost because this seems to happen a lot.

-JMB
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support3.com & itsiest.com!
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Mitch
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« Reply #5 on: October 04, 2007, 11:45:27 AM »

Haven't been any major issues with Kraz lately, but to answer your question yes we do often announce upgrades or problems here and here.  Hope that helps.
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stixtar
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« Reply #6 on: October 04, 2007, 11:51:38 AM »

I'm on Kraz too.  Same problem.  URL's are www.stixtar.com and www.7messages.com.  It appears to be working now.... I got all of yesterdays emails at one time.
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Mitch
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« Reply #7 on: October 04, 2007, 11:55:53 AM »

I have advised support about the issue and somebody should be investigating the issue shortly.  Thanks!
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