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mrtanvirali
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« on: May 18, 2009, 10:17:31 AM » |
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I want to transfer my domain at lunar, i've lots of emails, how would i get my old email and new emails?
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Mitch
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« Reply #1 on: May 18, 2009, 10:20:03 AM » |
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Happy to hear you are interested in our hosting services. Once your new account was setup here, you would simply need to re-create the e-mail addresses on our side. This post from the wiki has more information: http://wiki.lunarpages.com/Moving_to_LunarpagesHope that helps, and if you have any other questions feel free to let me know. Thanks! |
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mrtanvirali
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« Reply #2 on: May 18, 2009, 10:40:53 AM » |
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thanks, very quick reply,
i've checked that link and read that but i didn't found any thing about my old emails, how can i access that email after transfring at lunar
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Mitch
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« Reply #3 on: May 18, 2009, 10:43:12 AM » |
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How are your e-mails in each account stored? Do you have them downloaded to a client, stored on the server via webmail? Give us a little more information about your current setup, and we'd be happy to offer any suggestions we can.  |
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mrtanvirali
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« Reply #4 on: May 18, 2009, 10:49:56 AM » |
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all email are stored on the server via webmail.
I want to know more form you, i've a client and i want to offer your product (re-seller) can you tell me about this thing whether i should buy my account at lunar and then provide space out of it or any thing else.
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Mitch
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« Reply #5 on: May 18, 2009, 11:08:54 AM » |
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In that case you would need to download the webmail in question, or send it to another address, and then re-upload it (or resend it) once the new e-mail account was in place. How much/how many e-mails are we talking about? You would not be able to resell or give away the hosting space on our Basic plan. You might though check out our affiliate plan, which will in effect, pay you each time you send a customer our way.  http://www.lunarpages.com/affiliate/ |
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mrtanvirali
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« Reply #6 on: May 18, 2009, 11:14:57 AM » |
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we've so many emails, no count
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Mitch
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« Reply #7 on: May 18, 2009, 11:50:52 AM » |
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Well, until you get things moved over - I would suggest you keep your old hosting account open. Talking things over with the support team, one method you might try is try backing it up via logging into your account (from FTP) in this path:
home/user/mail/domain.com/
Just download the entire domain.com folder then upload the subfolders into the new account. Once you have re-created the e-mail account 99% of the time, it will sync with the existing folder you have uploaded.
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mrtanvirali
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« Reply #8 on: June 13, 2009, 12:45:43 AM » |
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Hi there,
me back again, sorry i couldn't reply your last post becasue i was busy. I've transferd my domain last night and created all the email accounts, now the problem is this that no one can login into webmail, webmail showing the "Username not found with the password that was provided ".
Secondly, Manage/Register Domains is showing me that The domain maxim-intl.com could not be found. It is either not registered through Lunarpages or cannot be accessed at this time
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katrina1
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« Reply #9 on: June 13, 2009, 01:59:29 AM » |
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I don't see any email accounts created under Remote Mail in Plesk.
Since your domain is not registered through us, Manage/Register Domains will show the message you provided. That is normal.
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mrtanvirali
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« Reply #10 on: June 13, 2009, 10:02:32 AM » |
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but I've created 13 mail accounts in plesk under the transfered domain |
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katrina1
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« Reply #11 on: June 14, 2009, 01:19:09 AM » |
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Your domain is not pointed here: Domain Name: MAXIM-INTL.COM Registrar: ONLINENIC, INC. Whois Server: whois.onlinenic.com Referral URL: http://www.OnlineNIC.com Name Server: NS1.LATESTSOL.CO.UK Name Server: NS2.LATESTSOL.CO.UK I have logged into your Plesk panel here twice and do not see any email accounts created under Remote Mail. You must be creating them on your old server or on some other account you may have added that domain too. I am logging into the account with primary domain MAXIM-INTL.COM |
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mrtanvirali
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« Reply #12 on: June 14, 2009, 11:03:20 AM » |
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thanks for checking, Please tell me that is my domain is transfered to lunar correctly or not, if yes then i am telling you again that i've created 13 email accounts under plesk panel, I loged into my account and then click on the Create Mail Account
Create new mail account for domain. then I select my domain maxim-intl.com and then create email, and now I can see all 13 email accounts under the Edit Mail Account Properties If i am wrong please help me how can i create email accounts and how can i use name servers, please help me i've no more time. |
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Mitch
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« Reply #13 on: June 15, 2009, 06:35:13 AM » |
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Drop an e-mail to support@lunarpages.com and our support team can assist you with this a little quicker and in more detail from there. Thanks! |
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