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Author Topic: Account problem  (Read 428 times)
Dave17
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« on: April 12, 2008, 11:30:08 AM »

Hello.

I did not stay at home, and a half I was a day late the server with an inpayment! I paid for it today and came in sms the answer, that the money was deducted from the account. When he is in a Controlpanel I wanted to make a step my credit card asked for it last 4 of his digits! I wrote it in and my data came in then. I clicked it there Submit onto a button, and wrote it, how is not what to refresh! What may be the trouble? I am asking you help!

With a greeting: David
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MichaelT
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« Reply #1 on: April 12, 2008, 11:40:24 PM »

Hi David,

If you haven't already done so, please send an email to support@lunarpages.com.
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Michael Torrance
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Dave17
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« Reply #2 on: April 13, 2008, 01:05:19 AM »

I sent it already
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Dave17
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« Reply #3 on: April 13, 2008, 07:07:15 AM »

Tomorrow when opens Billing Department? Do you send on my trouble to them?
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Mitch
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« Reply #4 on: April 13, 2008, 10:22:48 AM »

If it is related to a billing issue, you may have to wait for the in-house billing team to review your issue Monday morning.  If you could share with us your ticket number we could check in and make sure all that can be done has been done thus far so you can find a quick and easy resolution to this issue in the morning.  Thanks!
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Dave17
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« Reply #5 on: April 13, 2008, 02:11:34 PM »

Ticket #766236
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Dave17
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« Reply #6 on: April 14, 2008, 05:59:25 AM »

Hello.

I did not receive an answer now yet, neither help! When may I wait for it?
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Dave17
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« Reply #7 on: April 14, 2008, 06:11:16 AM »

Help me! He is important!

Ticket #768456

Thanks!
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Mitch
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« Reply #8 on: April 14, 2008, 06:33:47 AM »

Support is currently locked on and working on your ticket at this time.  You should hear something back from them shortly.  Thanks!
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Dave17
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« Reply #9 on: April 14, 2008, 06:39:00 AM »

thanks;)
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