I was with a web hosting company for over 8 years that switched from cPanel to vDeck(
problems), when they switched to vDeck3 I terminated all my accounts accumulated over 8 years including my client accounts.
I've had a few problems quickly remedied by LP. Unlike the vDeck3 company, where I spent hours on the telephone with Tech Support and email support.. and problems were never solved.
Anything mechanical with have a glitch. The question you're more interested in, if & when there is a glitch.. Can it be fixed and how long do I have to suffer
Answer is *NO* with LP. I've been with some bad hosting companies constantly checking my site if it is working, did I miss any email, why is PHP working so slowly, why is website loading so slow, etc. etc. LP is really good about getting glitches fixed quickly. Mostly I don't even think about LP(good thing) as the servers(hosting/email/PHP/etc. have been very quick and reliable.
I have no problems making a fuss when there is a problem. With LP, I haven't had anything to really fuss or complain. On another thread you will see where I had a concern about a yellow blinking light on the Nestor server. The light is now green. It was a concern not a problem. Just giving you an example that nothing is 100% perfect. Otherwise; the several accounts I have with LP including my client accounts transferred are stable and website loads quickly, email gets sent and received reliably.
Another thing to keep in mind.
There is an LP TOS(terms of service), my goal on shared servers is always not max out or even come close to maxing out the TOS. LP does have safe guards for violating the TOS that can shut your site down as safeguards to protect others on the same shared servers.
If I even think any of my accounts will get close to the TOS, I will transfer it to a VPS or Dedicated long before it ever becomes an issue on a Shared server. Keeping this in mind my experience, little to no problems and reliable hosting with Lunarpages
