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Author Topic: Horus Emergency Hardware Maintenance - January 31 to February 1, 2008  (Read 868 times)
Danielle
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« on: January 31, 2008, 12:55:20 PM »

Hello,

The Horus server requires a move due to hardware issues as it did not return from a reboot. While we are working on bringing the server back and investigating the cause, we have already began the restoration of Horus to a new server as a precautionary measure. Please note that sites are currently offline for Apache activity and other services. Accounts will begin to restore throughout the restoration process, which means some accounts will be back online within less than an hour from this notice as the restore progresses. If your site it not yet online, please check back periodically as most will restore within the first few hours of the restoration.

Unfortunately, we do not have advance knowledge of the exact time of when this window will occur as it is dependent on numerous factors, however, we are estimating this will be approximately 2am Pacific time on Friday, February 1, 2008.

If we are able to do so, we will attempt to sync data from the old Horus after the restoration from backups. We will update status if we are able to do this after the restoration completes.

Please note that you may check the current status for this server at any time in CAP via https://account.lunarpages.com/ with your cPanel username and password, then by clicking the Network Status icon.

Thank you for your patience and we apologize for any inconvenience this may cause.

Lunarpages System Administrator Team
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Danielle Wallace
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Danielle
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nihil sunt omnia


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« Reply #1 on: January 31, 2008, 01:35:57 PM »

Hi,

Horus is back to functioning and has been for approximately 20-25 minutes. We were able to move the drives to a new box and it is now stable and running normally. As such, the server will not currently be migrated, although we may re-issue a migration for this server within the next few days. We appreciate your patience on this matter.

Thanks.
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Danielle Wallace
- nihil sunt omnia -
Lunarpages Webhosting ~ Lunarpages Forums ~ Lunarpages Affiliates
Administrator Training Manager - System Administrator Team


Ruby Asylum - For those crazy about Ruby
A&E Writing Forum ~ Best Garden ~ Endar & Endar Gallery ~ RatingBar.com

Every living creature on this earth dies alone.
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