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Author Topic: VPS15 Emergency Server Maintenance - June 29, 2008  (Read 236 times)
perestrelka
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« on: June 29, 2008, 09:56:28 AM »

Hello,

The vps15 server requires a move as it is currently experiencing hardware failure. While we are working on bringing the server back and investigating the cause, we have already started restoring it to a new server as a precautionary measure. Please note that sites are currently offline for Apache activity and other services. Accounts will begin to restore throughout the process, which means some accounts will be back online within less than an hour from this notice as the restore progresses. If your site it not yet online, please check back periodically as most will restore within the first few hours.

Unfortunately, we do not have advance knowledge of the exact time of when this window will occur as it is dependent on numerous factors, however, we are estimating this will be approximately 8pm Pacific time on Sunday, June 29, 2008.

If we are able to do so, we will attempt to sync data from the old server after the restoration from backups. We will update status if we are able to do this after the restoration completes.

Please note that you may check the current status for this server at any time in CAP via https://account.lunarpages.com/ with your cPanel username and password, then by clicking the Network Status icon.

Thank you for your patience and we apologize for any inconvenience this may cause.

Lunarpages System Administrator Team
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Kind Regards,
Vlad Artamonov
perestrelka
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« Reply #1 on: June 29, 2008, 02:48:26 PM »

Hello,

VPS15 is now restored to new hardware and all VPS servers are working normally again. Please email vps@lunarpages.com if you have any questions or concerns.

Thank you for your patience and understanding!
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Kind Regards,
Vlad Artamonov
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