Hello, looks like you are getting plenty of help from support on this issue and your latest reply just came in a few minutes ago.  I am afraid this is a topic we may not be able to help you with here on the forums.  I would recommend continuing to talk with the Lunarpages support team about this issue.  If you have any questions on how best to use these forums please see the green forum rules link in my signature.

All tickets are answered in the order that they are received, with or without notifications posted here on the forums (unless the ticket has unusual circumstances).  The best way to make sure that your ticket is answered in a timely matter is to include as much information you can about the situation inside of your reply and not to post multiple replies to a ticket before support has had time to reach you as they may bump your ticket down in the order of those being looked into.  Thanks for your time, and hope to hear you have your situation taken care of soon.