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Author Topic: July 24th - Network Issues (Resolved)  (Read 823 times)
UberDoober
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« on: July 24, 2008, 06:55:36 AM »

Message from Mitch:

There are a few network issues this morning, so I have decided to merge some of the other posts about the topic into this one so that we can all monitor and keep track of the situation together.  As soon as there is new information on the situation I will be happy to pass the word along back to you.  Thanks!




Arrgh! Can't get to my website (www.dooberville.com) and forums nor can I get into my cPanel. Is the HAU server down this morning? Confused
« Last Edit: July 25, 2008, 05:12:55 AM by Mitch » Logged
wheaton
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« Reply #1 on: July 24, 2008, 07:09:50 AM »

One of our websites (capdir.com) is down and I try to call and guess what?  Your phone system is down as well.   Nice...

I tried ~10 times over ~10 minutes.  Same thing every time. I get busy signal where normally the computer answers the phone and asks what extension you want. 
« Last Edit: July 24, 2008, 07:13:45 AM by wheaton » Logged
Fox + Associates
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« Reply #2 on: July 24, 2008, 07:10:09 AM »

Can't receive email.  Can't visit website.  But, when I log in to my account via LP's home page it says the network status is ok.  Also, control panel will not load (Network Timeout - The server at mania.lunarmania.com is taking too long to respond).
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« Reply #3 on: July 24, 2008, 07:12:47 AM »

We seem to have the same problem on Mantis?
My partners site: www.haumanadao.com is down.

Debbie

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"Sooner or later, you are going to learn, just as I did, that there is  a difference between KNOWING the path and WALKING the path."  ~Morpheus, from The Matrix~
Mitch
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« Reply #4 on: July 24, 2008, 07:15:19 AM »

Hello, yes - just spoke with our support team and there seems to be some network issues at this time.  As soon as I get more information, I will be happy to pass it along to you.
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Mitch
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« Reply #5 on: July 24, 2008, 07:16:03 AM »

I doubt the phone lines are down, just busy.  Just spoke with our support team and there seems to be some network issues at this time.  As soon as I get more information, I will be happy to pass it along to you.
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Mitch
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« Reply #6 on: July 24, 2008, 07:16:18 AM »

Just spoke with our support team and there seems to be some network issues at this time.  As soon as I get more information, I will be happy to pass it along to you.
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« Reply #7 on: July 24, 2008, 07:19:20 AM »

Thanks for the help!
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howard_hopkinso
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« Reply #8 on: July 24, 2008, 07:20:07 AM »

Is there a problem with this server?

I cannot access my website http://www.wighexpressions.org

Regards Howard Smile
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wheaton
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« Reply #9 on: July 24, 2008, 07:20:30 AM »

Network status link on account page says "Server is OK."
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« Reply #10 on: July 24, 2008, 07:21:20 AM »

Hello, yes - just spoke with our support team and there seems to be some network issues at this time.  As soon as I get more information, I will be happy to pass it along to you.
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Mitch
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« Reply #11 on: July 24, 2008, 07:21:45 AM »

There are a few network issues this morning, so I have decided to merge some of the other posts about the topic into this one so that we can all monitor and keep track of the situation together.  As soon as there is new information on the situation I will be happy to pass the word along back to you.  Thanks!
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frankie
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« Reply #12 on: July 24, 2008, 07:23:03 AM »

When I try to get on my site I get Internet Explorer cannot find page. also when I attempt to get to Lunar help desk to submit a ticket I get same.
I have been on hold on phone with lunar pages for over 20 minutes???
can anyone help?
I also sent them 2 emails about it

I went to lunar and my acct is active till Jan 2009 and I owe nothing of course and it says the server is active?
www.makingmemoriesforyou.org
and I cannot even get into cpanel??
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imrpovingme
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« Reply #13 on: July 24, 2008, 07:27:33 AM »

Damn it!
All of my sites cannot be reached now!!!
It lasted for 30 min!!!!
99.99% uptime?Huh a joke?

Please fix it as fast as possible!!!!!!!!!!!!
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frankie
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« Reply #14 on: July 24, 2008, 07:28:45 AM »

yes I am now getting flooded with calls and emails saying HEY your sites down?? DUH I know that lol
I am more mad that I have been on hold for over 35 minutes and lunar doesnt answer??
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