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Mitch
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« Reply #45 on: July 25, 2008, 05:31:00 AM » |
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Hey Jason, sounds like this might be an unrelated issue as there shouldn't be any after effects now of yesterday's problem. Could you send me your ticket number and I'll check into it to make sure all that can be done is being done. Thanks!
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argel
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Posts: 1
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« Reply #47 on: July 26, 2008, 06:18:38 AM » |
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Much like the above posters, we've had nothing but trouble Lunarpages in the 2 weeks since we joined. It's been down innumerable times and is costing us site traffic. ticket ID is 872060, if anyone can help we'd appreciate it.
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LunarUser123
Trekkie
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Posts: 19
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« Reply #48 on: July 26, 2008, 06:36:41 AM » |
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My site is also down yet again, the second time in 2 days. Looks like they are having yet another issue. Awesome.  |
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frankie
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« Reply #49 on: July 26, 2008, 06:41:23 AM » |
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they need to fire whoever keeps screwing up? |
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howard_hopkinso
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« Reply #50 on: July 26, 2008, 07:07:23 AM » |
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I`m starting to think they couldn`t organise a piss up in a brewery. Regards Howard  |
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frankie
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« Reply #51 on: July 26, 2008, 07:12:40 AM » |
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use this downtime to find another web hosting site that is what I am doing. I got emails from members last time mad that the site was down, dont even want to see what they say this time
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Deb C
Support
Intergalactic Cowboy
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Posts: 67
PROUD ARMY WIFE ~ I'M MARRIED TO MY HERO!
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« Reply #52 on: July 26, 2008, 07:13:00 AM » |
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As promised, I am back with the latest news.
Seems there is a DOS attack on the Riverside datacenter and we are working as fast as possible to filter it.
It's an issue with the network coming in, and not our servers themselves. All servers are up.
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frankie
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« Reply #53 on: July 26, 2008, 07:14:46 AM » |
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why is it that they tell the same story 2 times???
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iBusinessLogic
Newbie
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« Reply #54 on: July 26, 2008, 07:19:20 AM » |
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We have over 25 managed accounts serving multiple websites on each - Only Lunar Pages is giving us CRM issues... We went with Lunar for stability and support, this week we have experienced neither.
We want to have an answer and soon.
Riverside is down - Swan is down - This issue started early last week...
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katrina1
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« Reply #55 on: July 26, 2008, 07:58:22 AM » |
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The DoS attack has stopped and the Riverside network is stable again.
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iBusinessLogic
Newbie
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Posts: 5
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« Reply #56 on: July 26, 2008, 08:02:18 AM » |
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Ok Thanks Katrina!
May we ask for a report as to what will be done to prevent this DOS vulnerability from being exploited again - this week, or next?
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katrina1
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« Reply #57 on: July 26, 2008, 08:30:31 AM » |
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DOS attacks are going to happen. That is a fact of internet life. We do have special equipment installed to stop these attacks as quickly as possible and techs working 24/7 to spot these and manage them.
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Mitch
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« Reply #58 on: July 28, 2008, 06:25:21 AM » |
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As it relates to this earlier issue, all services should be A-OK. If you are still having issues with pulling up your web site or anything remotely related you need to talk with support directly here: support@lunarpages.comThey will be able to help you troubleshoot any related issues. Thanks! |
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