My forum (www.forumcarvicais.com) is having problems for four days. I've send several mails to lunarpages support and they just send an automatic reply. Thats quite a quality service!!!!
Someone else with the same problem (and same answer)


---- TECH RESPONSE STARTS HERE ----
Hello, If you are experiencing errors accessing your domain via web, ftp, email or otherwise, please provide us with the following: 1.) Your geographic location 2.) Your ISP 3.) Your IP Address (can be obtained at http://www.whatismyip.com/) 4.) If applicable, a url we can use to test ( please include username and password if required) .:|Traceroute|:. A traceroute doing the following: Windows XP/2000 1. Go to Start > Run... 2. Enter cmd and click OK. 3. At the prompt, type tracert yourdomain.com and hit enter. Windows ME/98/98SE 1. Go to Start > Run... 2. Enter command and click OK. 3. At the prompt, type tracert yourdomain.com and hit enter. Unix/Linux/Mac OS X 1. Open a terminal screen 2. At the prompt, type traceroute -I yourdomain.com and hit enter .:|NSlookup|:. An NSlookup doing the following: Windows XP/2000 1. Go to Start > Run... 2. Enter cmd and click OK. 3. At the prompt, type nslookup yourdomain.com and hit enter. Windows ME/98/98SE 1. Go to Start > Run... 2. Enter command and click OK. 3. At the prompt, type nslookup yourdomain.com and hit enter. Unix/Linux/Mac OS X 1. Open a terminal screen 2. At the prompt, type nslookup yourdomain.com and hit enter We can then look into this issue further. Thanks. -- Please don't hesitate to get in touch, should you require further assistance. Kind Regards, Tim Bagsic support@lunarpages.com Telephone:                             1-714-521-8150               Fax: 1-714-521-8195 Support forums - http://www.lunarforums.com

I would highly encourage you to give support the information they have requested so that they can look into your issues.  Before we can assist you, we must be able to paint a full picture of your problem with as much information we can gather as possible.  If you have any other issues, please feel free to let us know and I hope that helps!