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Web Hosting Forum | Lunarpages > Lunarpages Web Hosting - Online Help Desk > Lunarpages - Webhosting Help > Sites Down Anyone Else?
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Author Topic: Sites Down Anyone Else?  (Read 165 times)
KristenA
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« on: July 09, 2008, 11:41:17 AM »
been getting tons of failure messages. have some tickets open, just waiting for replies.

wonder if i'm being dos attacked?

anyone else down?
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Mitch
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« Reply #1 on: July 09, 2008, 11:44:27 AM »
What is your domain?
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wheaton
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« Reply #2 on: July 09, 2008, 11:47:34 AM »
Yep, my server has been down all day as well.  No website, no control panel, no ftp, no ssh.
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« Reply #3 on: July 09, 2008, 11:48:06 AM »
Need some domains please.  Grinning
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wheaton
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« Reply #4 on: July 09, 2008, 11:53:26 AM »
74.50.24.47

I submitted a ticket and after first denying that there was a problem, when I insisted that it really was down they claimed that there was a problem but it was fixed.  It did work for about 5 minutes but then nothing again.
I then called and support said yea they know it's down, and don't know when it will be up again.
« Last Edit: July 09, 2008, 11:55:34 AM by wheaton » Logged
Mitch
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« Reply #5 on: July 09, 2008, 12:01:24 PM »
Hi wheaton, I can confirm your problem - but since your a VPS client I doubt that yours and the one from the previous poster are related.  If you could give me your ticket number I can make sure it gets sent to the right folks to check out.  Thanks!
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fabrini88
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« Reply #6 on: July 09, 2008, 12:04:33 PM »
My site is down since yesterday!  www.tucoche.com.mx

Support keeps stalling (and taking too long to respond)
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« Reply #7 on: July 09, 2008, 12:07:19 PM »
fabrini88, your web site is currently being held up to to the Hercules move/maintenance.  There is no new news on this yet, but you may check the current status for this server at any time in CAP via https://account.lunarpages.com/ with your cPanel username and password, then by clicking the Network Status icon.  Thanks!
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fabrini88
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« Reply #8 on: July 09, 2008, 12:43:40 PM »
Thanks Mitch, but the Network Status shows:

" 07-09-2008 12:33:46
Server is OK."

But my website is still down. The move should've been completed yesterday and without or little service interruption.

Do you have an ETA?
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« Reply #9 on: July 09, 2008, 12:57:50 PM »
Not yet, but once the all clear has been sounded I am sure they will update the forum post on it here:

http://www.lunarforums.com/lunarpages_web_hosting_server_information/hercules_hardware_migration_to_san_diego_july_78_2008-t48598.0.html

Thanks!  Thumbs Up
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wheaton
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« Reply #10 on: July 11, 2008, 05:47:22 AM »
LOL, my server is still offline. Thumbs Up  And network status says "All servers are excellent!". Confused  What a lie.  Obviously the network status link does not actually check the status of the server.  Confused

I called support and told them to move me to a different machine.  If this <50% up-time does not get better real soon I'm going to have to move to a new host.  Evil or Very Mad Snip Snip
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« Reply #11 on: July 11, 2008, 05:49:27 AM »
wheaton, do you have a help desk ticket I could check into for you?  Just want to make sure that all that can be done is being done in your situation.  Thanks!
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wheaton
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« Reply #12 on: July 11, 2008, 05:50:41 AM »
859425
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Mitch
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« Reply #13 on: July 11, 2008, 05:55:55 AM »
Looks like that ticket was closed, due to being a duplicate.  The ticket you want to watch of yours is this one - 859434.  Also noticed that the tickets has only been open a little longer than 30 minutes.  If you have any issues with getting a reply or having support understand your situation, please feel free to PM me here and I can see what I can do for you as far as giving them a nudge in the right direction.  Thumbs Up
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