I agree there should be some ETA given of when email will be functional again along with a statement on what's actually happening to all the e-mail we've received since the initial outage.  Has it been getting stored on a secondary server?  Is some of it lost?  None of it's been bouncing back, so I'm assuming it's saved somewhere.  It still would be nice to have additional updates from LP on an outage which has left many customers without e-mail for about 48 hours now.  That's a big deal.

Hi,

Regarding Gallifrey I apologize for the issue as mentioned by Mitch at this time the process is still on going.

I would like to address the Horde issue real quick here as well.

The issue was that Horde had a security flaw in it so it had to be disabled. Horde and Squirrel mail are both bundled webmail clients that are included in cPanel. As, we have to open a ticket with cPanel to provide their staff with information regarding the issue. We have received information and we are gradually working in the updates for Horde. Which involves updating the cPanel interfaces on each of the affected servers. These are done gradually to ensure the security patch does work without any issues as there would be no need to to do all of them at once if the patch is not successful.

Thank you for your pateince and understanding this matter. Please keep checking the thread Mitch provided as this will be updated once our server staff has information available.

Gallifrey has been totally restored (was earlier this morning) and all should be back to normal now.  If you are still noticing issues with your hosting plan on the Gallifrey server please contact support@lunarpages.com and they will be more than happy to look into the situation for you.  Thank you all for your time and patience with this issue - it is highly appreciated!