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Author Topic: Wordpress not sending comment notifications  (Read 200 times)
webgurl
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« on: October 07, 2008, 09:00:48 AM »

Hi, I've tried asking this on the wordpress support forums 2 or 3 times, with no reply.  For almost a year now, wordpress hasn't been sending me comment notification emails, or any email for that matter.  This has lead to many a reinstall, because I've lost my password a few times, tried to get it to send me a new one, and it never does.  I try the database thing every time, (and that doesn't work either.)  But needless to say I have this password written down.  Anyway, by chance is there a way to get wordpress to send me email again?  Thanks!!
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Mitch
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« Reply #1 on: October 07, 2008, 09:05:39 AM »

Might give this a shot:

http://www.greenmtngeek.com/2008/06/wordpress-not-sending-email-try-this-fix/
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webgurl
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« Reply #2 on: October 07, 2008, 09:36:53 AM »

That plugin didn't work for me, I followed the exact instructions, and even went into C panel and set up the email account, (if I did something wrong there, it was my first time ever doing that.)  Can I go into the file and unset the sender myself?  Thanks!!
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webgurl
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« Reply #3 on: October 08, 2008, 10:20:23 AM »

Hi, I did some searching,and found the trac ticket for this issue.  In the track ticket, we are instructed to remove this line: $phpmailer->Sender  However, that line was nowhere to be found in the file it told me to remove it from: wp-includes/pluggable.php.  I believe the no sender plugin didn't work because there's no "$phpmailer->Sender" line.  I'm using wp version 2.6.2.  Should I submit another track ticket?  Thanks!!
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lexhair
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« Reply #4 on: October 08, 2008, 01:35:27 PM »

This won't help too much but I had this problem until I installed WordPress 2.5 and then comment notification came back.

M comment notification emails are sent from wordpress@mydomain.com. I set up an email account set up for wordpress@mydomain.com as you did.

A Trac ticket won't work because the core is functioning properly on at least one install.
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webgurl
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« Reply #5 on: October 08, 2008, 01:50:34 PM »

Hi, I've upgraded each release, (accept the small update releases,) (but I had to reinstall wordpress anyway, so I thought I'd upgrade to 2.6.2.  Anyway, haven't had comment notification since like 2.3, , 2.5 didn't fix it, and neither did 2.6.  I guess the question is if that "sender" line is absent, (and I looked twice,) once in dreamweaver and once in the Cpanel file editing window, then why is it not working?  Thanks!
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lexhair
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« Reply #6 on: October 09, 2008, 08:36:23 AM »

Do you happen to have WordPress installed in a subdomain?

Have you tried this plugin to use SMTP instead of the php mail function?
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webgurl
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« Reply #7 on: October 09, 2008, 10:59:18 AM »

I have 2 wordpress installs, one is on a subdomain, and one is on the root public_html directory, (that's my personal blog.)  I haven't tried the SMTP plugin.
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webgurl
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« Reply #8 on: October 09, 2008, 05:43:47 PM »

Hi, I have the wp SMTP plugin installed, never used SMTP before, is there anything I need to do to get it set up so that it will work?  Thanks!
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lexhair
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« Reply #9 on: October 10, 2008, 07:26:11 AM »

I have 2 wordpress installs, one is on a subdomain, and one is on the root public_html directory, (that's my personal blog.)  I haven't tried the SMTP plugin.
since wordpress uses the php mail function as a default, sometimes when you have an installation in a subdomain, it can't find the path to send mail. Assuming there are no plugin conflicts, we can use SMTP to deliver the comment notification. I wrote a quick plugin you will have to modify manually with your smtp settings. The SMTP plugin I recommended rewrites the entire wp_mail function. My plugin only overrides the default method of sending with SMTP with authentication. You need to enter:
your mailserver name (usually mail.yourdomain.com);
a mail account username (you@yourdomain.com);
the password for that account;

I tested my plugin on my blog and it seemed to work fine. If this doesn't work, your problem is not email related but some other plugin which is interfering with the comment notification problem.
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webgurl
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« Reply #10 on: October 10, 2008, 08:48:57 AM »

OK, the smtp plugin I installed yesterday successfully sent a test email to me, so now I will test comment notifications!  Hope it works!  I'm not sure if I set it up right or not though.
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webgurl
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« Reply #11 on: October 10, 2008, 09:15:50 AM »

OK, both of those smtp mail plugins didn't work, but I've never used smtp before.  I did put in the username and password to the email account I set up for wordpress, (which is just wordpress@lifes-adventures.net), and I set the mail server as mail.lifes-adventures.net.  Is there anything I missed?  Could it be a server configuration issue?  Besides the 2 smtp plugins, (I deactivated the other one before I activated yours,) (should I have kept it active?)  The only plugin I have installed right now is akismet.  Thanks!
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bryantrv
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« Reply #12 on: October 10, 2008, 09:27:56 AM »

Did you create the wordpress@lifes-adventures.net account in cPanel in your mail accounts?
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webgurl
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« Reply #13 on: October 10, 2008, 09:39:18 AM »

Hi, yep I did, at the time I created it, I was installing the no sender plugin, the instructions said that if the plugin didn't work, that's what I needed to do.
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lexhair
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« Reply #14 on: October 10, 2008, 09:56:53 AM »

OK, both of those smtp mail plugins didn't work, but I've never used smtp before.  I did put in the username and password to the email account I set up for wordpress, (which is just wordpress@lifes-adventures.net), and I set the mail server as mail.lifes-adventures.net.  Is there anything I missed?  Could it be a server configuration issue?  Besides the 2 smtp plugins, (I deactivated the other one before I activated yours,) (should I have kept it active?)  The only plugin I have installed right now is akismet.  Thanks!
What's that linkies javascript thing running in your theme?
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