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skidpics
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« Reply #15 on: August 19, 2008, 03:09:17 PM » |
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From Boonex Support: and here is what I am getting from LP ---- TECH RESPONSE STARTS HERE ---- Hello, I checked the server where your account is located and I can confirm that DOM/XML is enabled on it. You can also check this in the phpinfo page of your account: http://www.vandenboogerd.com/phpinfo.php Can you please recontact Boonex and provide them this time the URL of your phpinfo.php page also as they will be able to assist you regarding the issue that you are experiencing. Thank you! --- Do not hesitate to contact us if you have any questions Best Regards, Dragos Gabriel Fedorovici JSA I - System Administrator Team support@lunarpages.com Phone: 1-714-521-8150 (U.S. & Canada) Phone: 1-714-521-8150 (International) ---- TECH RESPONSE ENDS HERE ---- What the difference between XSLT that Boonex is stating and DOM/XML that LP is stating - Aren't they 2 different things? |
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skidpics
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« Reply #16 on: August 26, 2008, 01:58:52 PM » |
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A reply from Boonex just now: Hello Martin.
You need to upgrade the libxsl version on your server.
Please contact your system administrator regarding this issue.
--
Best regards, Igor L.
BoonEx Expert
BoonEx Ltd. - Community Software Experts |
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skidpics
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« Reply #17 on: November 14, 2008, 04:00:59 AM » |
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after a restart on the project, and a new install of Dolphin, I am again having roughly the same issue, but this time, the Forum software, Orca, just shows a blank page when accessing via admin.
I know Lunarpages tells me that there are dolphin sites running on their servers somewhere, but at this point in time, I don't believe it, and if so, what will prevent me from running dolphin out of the box?
Obviously, there is something missing in the initial server setup that boonex is telling must be there, and if it is not missing, then perhaps, it just isn't working right..
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Mitch
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« Reply #18 on: November 14, 2008, 05:43:33 AM » |
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If you haven't already, I would ask our support team members working on your issue what the differences are between what Boonex is telling you and what they are telling you. Since they can peek in and take a look at things on the server side from there, they should be able to give you plenty of detail.
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skidpics
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« Reply #19 on: November 14, 2008, 01:25:27 PM » |
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I am awaiting some answers from support, when I get a more definite answer, I will post my results and or thread here to get looked into..
With the new install, I am not getting the errors as before, but then again, Orca forums is actually not showing anything at this point via admin to configure.
as in the past, the conversation between Lunar support and Boonex support always was a dead end in the issue with XSLT processor..
to be continued...
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skidpics
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« Reply #20 on: November 15, 2008, 01:45:35 PM » |
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Does Lunarpages have the following server settings?
* PHP 4.4.0/5.1.0 and higher (register_globals must be Off, safe_mode must be Off, exec() must be allowed and allow_url_fopen also must be On) with mbstring, domxml and xsl extensions (they are required to run Orca forum and support UTF-8)
Server Configuration ¶
PHP server configuration for XML and XSL.
Run phpinfo() on your server to check PHP settings.
* PHP 4 version must have these compiled options to run the script correctly:
--with-dom --enable-xslt --with-xslt-sablot
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« Last Edit: November 15, 2008, 01:50:54 PM by skidpics »
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Mitch
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« Reply #21 on: November 17, 2008, 06:08:30 AM » |
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Does Lunarpages have the following server settings?
* PHP 4.4.0/5.1.0 and higher (register_globals must be Off, safe_mode must be Off, exec() must be allowed and allow_url_fopen also must be On) with mbstring, domxml and xsl extensions (they are required to run Orca forum and support UTF-8)
Server Configuration ¶
PHP server configuration for XML and XSL.
Run phpinfo() on your server to check PHP settings.
* PHP 4 version must have these compiled options to run the script correctly:
--with-dom --enable-xslt --with-xslt-sablot
Would be hard to tell, without knowing which server you are on. Send this check list over to support, and they should be able to let you know the server side specifics. |
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skidpics
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« Reply #22 on: November 17, 2008, 04:05:46 PM » |
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to get it to run correct, a reply from Boonex support:
Hello.
You need to install DOM and XSL extensions into your PHP processor.
How can lunarpages take care of this issue for a shared hosting???
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Mitch
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« Reply #23 on: November 18, 2008, 05:20:28 AM » |
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We have servers with both, and on the dual servers php5 should have it by default.
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skidpics
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« Reply #24 on: November 19, 2008, 03:48:12 AM » |
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We have servers with both, and on the dual servers php5 should have it by default.
Then I suppose it isn't working. I would like it recompiled, as I am sure other users trying to install this software cannot get it to work 100%.. You need to install DOM and XSL extensions into your PHP processor
PHP 4.4.0/5.1.0 and higher compiled with XML and XSL is required. I don't see DOM nor XSL in my phpinfo How do I get it recomplited to include it then on a shared host? http://skidpics.com/phpinfo.php |
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Mitch
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« Reply #25 on: November 19, 2008, 05:41:38 AM » |
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Give me your most recent ticket number, and I can pass this along for somebody to take a look at for you. Thanks!
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skidpics
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« Reply #26 on: November 19, 2008, 01:28:10 PM » |
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I think it is: YB34CL01INR2
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Mitch
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« Reply #27 on: November 19, 2008, 01:34:47 PM » |
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For some reason your tickets arent coming in clearly. Could you try to reply to that one you have specified? All we are getting from you is: "No virus found in this outgoing message. Checked by AVG - http://www.avg.comVersion: 8.0.175 / Virus Database: 270.9.4/1791 - Release Date: 11/15/2008 6:57 PM" Might also try to submit a ticket directly to http://support.lunarpages.comThanks! |
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skidpics
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« Reply #28 on: November 19, 2008, 02:05:12 PM » |
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reply via my email or ticket center?
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skidpics
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« Reply #29 on: November 19, 2008, 02:09:28 PM » |
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Opened a new ticket. There were no open tickets for me? I also turned the outgoing message for AVG antivirus off, maybe that is an issue.
Here is the info:
-Ticket #1010582 DOM and XSL extensions
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