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Author Topic: phpMyAdmin  (Read 2155 times)

Offline wektech

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phpMyAdmin
« on: August 15, 2015, 09:18:51 AM »
PhpMyAdmin when called from cpanel is now asking for a user id and password. If I use one of these uid/passwords, I then see the familiar phpmyadmin screen but as soon as I try to access any database, I get the orange loading popup and the cannot access anything. I though perhaps it was just slow but after waiting 24 hours still no access.

It would seem something is amiss on server bes

Offline MichaelT

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Re: phpMyAdmin
« Reply #1 on: August 15, 2015, 09:46:20 PM »
It could be something from the recent upgrades going on on the servers. If you have not already done so please open a ticket with support so that we can get it checked. If you have submitted a ticket and haven't heard back please post that ticket number (or PM it to me) and we can get it followed up on as needed.

Offline wektech

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Re: phpMyAdmin
« Reply #2 on: August 16, 2015, 08:31:34 AM »
Ticket #3715384

Offline wektech

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Re: phpMyAdmin
« Reply #3 on: August 16, 2015, 09:19:27 AM »
Wow, thanks Michael! Seems it was an easy fix when they located what seems to be a problem with the session directory that phpMyAdmin was using, causing the session to drop as soon as the page changed from the control panel, towards the phpMyAdmin page.  All is well and I no longer forced to use remote mysql tools to manage the databases.

Offline MichaelT

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Re: phpMyAdmin
« Reply #4 on: August 17, 2015, 05:19:10 AM »
Thank for letting us know. If you see that again please reply back to that ticket or open another one and we can have the admins dig into it deeper in case a server setting needs other adjustments.

 

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