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Author Topic: I think I shut myself down...  (Read 8474 times)

Offline cherpull

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I think I shut myself down...
« on: February 14, 2009, 08:25:43 AM »
OK here's the deal. I was trying to get my email to work, which it isn't. I read a post here in the forums about email issues and the solution was with the firewall. I was turning on the firewall and going to allow. Then I decided it was probably best not to mess with things I wasn't really certain about. So I clicked the button at the top of my plesk panel, in the virtuozzo area, that says stop container. I thought I was stopping the fire wall. I think I have stopped the entire thing. When I try to go back to the desktop or anywhere else in the plesk panel I get this. Even when I log out and back in.

Plesk diagnostics

Problems found:

The DNS server service is switched off.

Solutions:

Restart the DNS server service.

The IMAP/POP3 server service is switched off.

Solutions:

Restart the IMAP/POP3 server service.

The Plesk Control Panel service is switched off.

Solutions:

Restart the Plesk Control Panel service.

The SMTP server service is switched off.

Solutions:

Restart the SMTP server service.

Each of the solutions have a box to check then beneath them is a button to click to apply solutions. I check all the boxes and click the button and after a while I get this message.

Problems found
Failed to run the pleskctl utility
Error code:
Error description:

It shows no error code or description. My site is down completely. I can't access my plesk panel, other than to get the diagnostic thing above. I even get the error when I try to restart the plesk control panel service alone. I'm an idiot who will not touch anymore buttons I haven't thoroughly researched. :goof:  I have a ticket at the support desk, Ticket 1115401 and am awaiting a reply, but I have the patience of gnat. Can you help? Please? :help:

I forgot to add I have Plesk8.6.0 on my VPS. Don't know if that helps or not.

« Last Edit: February 14, 2009, 08:28:17 AM by cherpull »

Offline cherpull

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Re: I think I shut myself down...
« Reply #1 on: February 14, 2009, 09:35:36 PM »
hey i got that fixed, tech help wasn't able to help ,or they probably would have if i had a little more patience. But i learned a very valuable lesson. at the top where it says stop container...don't touch that button...ever. and when you go in to activate the fire wall, if you don't select the stuff with the boxes, nothing is going to work...it'll be poof..gone. Now all i need to do is figure out how to get my email to work. I managed to shut down my server, just trying to master email. that's kinda scary huh?

Offline perestrelka

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Re: I think I shut myself down...
« Reply #2 on: February 15, 2009, 08:35:09 PM »
Hi Cherpull,

It is great to hear you were able to fix the issue with stopped container which is the VPS server in new VZ terminology. As for the email can you please share more details on what is not working for it and I'll be happy to try to help.
Kind Regards,
Vlad Artamonov

 

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