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Author Topic: how long I still need to wait for my account?  (Read 1887 times)

Offline 123xxoo

  • Trekkie
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  • Posts: 11
how long I still need to wait for my account?
« on: November 21, 2007, 07:26:51 PM »
Dear guys,

I'm wondering usually how long it takes you to get your host account open after the payment.

I paid by paypal last saturday, now 4 days pasted and not any news comeing yet.

Is lunarpages or paypal always so slow? :cry:


katrina1

  • Guest
Re: how long I still need to wait for my account?
« Reply #1 on: November 21, 2007, 09:14:16 PM »
It usually takes a few days for Paypal to tell us the payment is there. I have noted your domain, however, and will let billing know you are asking so they can check when the office is open.

Offline 123xxoo

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  • Posts: 11
Re: how long I still need to wait for my account?
« Reply #2 on: November 23, 2007, 03:51:58 AM »
Dear katrina1,

Thanks for your response. But till today I still haven't had any news for my hosting account yet. It has been one week pasted since I paid. And in my paypal account, it says the payment to lunarpages has been successfully performed.
 
Could you help me to check what happened?

Ps, the domain I used for the hosting is not 123xxoo. The registered email is : xinxinshuidi@gmail.com
« Last Edit: November 23, 2007, 03:54:08 AM by 123xxoo »

katrina1

  • Guest
Re: how long I still need to wait for my account?
« Reply #3 on: November 23, 2007, 05:02:15 AM »
I notified one of our managers to check on it for you. The office is closed today for the holiday but he may check his email anyway and look into it. I see someone has also replied to your ticket and notified our sales team.

 

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