Web Hosting Forum | Lunarpages

Author Topic: Live Support  (Read 1284 times)

Offline 16hosts

  • Newbie
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  • Posts: 3
Live Support
« on: April 03, 2007, 08:44:19 PM »
Does Lunarpages utilize Live Support?
Lunarpages Rebates - www.16hosts.com

RandyT

  • Guest
Re: Live Support
« Reply #1 on: April 03, 2007, 08:53:14 PM »
Hey 16hosts, thanks for your interest in Lunarpages. At this time the only live 24/7/365 support we have is for our Dedicated servers. We may offer it for our other plans in the future but there is no definite plans for this at this time. We have a support desk that answers tickets between 30 minutes and 4 hours depending on ticket volumes at the time as well as phone support with the following hours:

    *  Monday -Friday
    * 6:00am-8:00pm PST

I hope this was helpful,
RandyT
« Last Edit: June 22, 2007, 06:53:53 AM by Mitch »

 

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