Web Hosting Forum | Lunarpages

Learn More About Lunarpages Hosting => Pre-Sales Questions and Answers => Topic started by: mxgirl on January 17, 2013, 05:00:54 PM

Title: What's up with the LP website?
Post by: mxgirl on January 17, 2013, 05:00:54 PM
I tried yesterday morning and just a few minutes ago, and I can't open a hosting acct from the LP website.  I probably could if I really tried, but the page is not displaying properly and I can't really read the page.  I sent an email to LP support (from my existing acct) and was told to call an 877 number and I just tried the IM thing, and was told the same thing. What's going on?
Title: Re: What's up with the LP website?
Post by: Pete on January 17, 2013, 07:12:27 PM
Hi Mxgirl (http://www.x-visions.com/gifs/wave.gif)

Not sure what you mean from here.
I can see and get to lunarpages.com (http://lunarpages.com) ok ( tho its now http://www.lpwebhosting.com/ (http://www.lpwebhosting.com/)  )
And can get to and see clearly http://www.dirtbikes101.com (http://www.dirtbikes101.com) which if memory serves is your site !!
And can log into my account from sign in page on LP's main login page ( on the main page ) !!

 :?
Title: Re: What's up with the LP website?
Post by: mxgirl on January 18, 2013, 03:45:45 AM
Hey Pete -
Thanks for replying. Yes I also get those two pages, but when I click on 'Basic Hostig' tab and start going through the purchasing process, a few pages later it brings me to this page:

https://secure.lunarpages.com/signup/order:basic

Here's a screenshot:  That's the most readble part thanks to the white space.  it goes downhill from there. I'm using IE, but I would think a company like LP would check for browser compatibility (even I know to do that) Yes, dirtbikes101 is my existing site, but I want to create another - and I'd like it to be hosted on LP.   :?


(http://i592.photobucket.com/albums/tt9/ktmwot/lpcrennshot_zpsd6fcd5df.jpg)


Oops - forgot to say thank you again for your help. :thumb:  :thumb:

Title: Re: What's up with the LP website?
Post by: MichaelT on January 18, 2013, 05:18:14 AM
Hi Mxgirl,

Thank you for posting that screenshot. I have forwarded this information to our developers who should be looking into it and making any necessary changes.
Title: Re: What's up with the LP website?
Post by: mxgirl on January 18, 2013, 02:50:40 PM
Thanks for forwarding the info.  Hopefully they'll either fix that page, or create a new sign up page.  I was able to purchase the domain names without a problem, but not the hosting plan.
Title: Re: What's up with the LP website?
Post by: mxgirl on January 21, 2013, 03:21:35 PM
I figured out (sort of) why the page wouldn't display - it had something to do with the anti-virus/security/firewall settings.  I haven't purchased the hosting acct, but at least the page displays ok.
Title: Re: What's up with the LP website?
Post by: sofo on November 05, 2013, 12:22:11 AM
good .......