If they paid by credit card, it should be up within a few hours. Other forms of payment (such as PayPal) may take a few days to clear and receive payment at LP. Be sure to check your junk/bulk/spam email folder for the account information -- it often ends up there because LP never figured out how to put LP-common links on one page, server-common links on another page, and only account-specific links in the mail (unless they fixed this recently). If it's nowhere to be found, open a support ticket. Billing is closed on weekends and nights, so support may not be able to help until Monday morning, but you can try. If it's a case of just resending the account information, they may be able to do it, but if there's a hangup in the payment, they may not.

what about using paypal credit card? then get activation only after a few hours right? coz credit is instant process

Since paypal "credit cards" (they are really debit cards) are Mastercard, they would be treated the same as any credit card.  (I used one before on my personal account, took about 2 hours for setup)

When signing up, you will want to insure that you use the same information as what the billing information for the card is, also make sure that you use a valid email address when signing up, as if there are any issues that could result in a delay, you will be contacted at the email address you use.

If your account is still not setup, you will want to send an email to support@lunarpages.com or login to support.lunarpages.com and submit a ticket.  When submitting the ticket, make sure to include the domain name you used when signing up, as well as the last 4 digits of the card on record.

What is your ticket number, and I'll have them take a look.  In most cases, new accounts are setup within 24 hours.

Not in most occasions, in most cases scans are only needed if something doesn't match up on your order, such as the location you give and the location your order was made from.  It is an extra layer of security, so that we can eliminate fake orders and credit card fraud.