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September 01, 2014, 06:00:33 PM

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Author Topic: Questions about Basic hosting  (Read 8277 times)
tech4all
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« on: November 11, 2012, 12:39:28 AM »

I'm currently a customer of LP and was looking through the information under Basic hosting and couldn't find some information I needed.

Questions:

  • Is MySQL database included with Basic Linux Hosting? I have it on my current account, but not sure if that's changed.
  • Bandwidth and storage are stated as being unlimited. What does LP consider as "unlimited" for both? Let's face it, "unlimited" is a marketing term. As many servers as LP has, there is a limit. I know there's something saying that most of the storage has be to used for actual site file as opposed to just email.

Thank you!
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MrPhil
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« Reply #1 on: November 11, 2012, 08:06:05 AM »

MySQL:
Quote
...our Linux Basic Web Hosting package is the perfect solution for hosting personal websites and blogs. This basic package is recommended for individuals and bloggers with smaller hosting needs. Every basic hosting plan includes hundreds of PHP scripts...
I suspect it's an oversight that they didn't list databases in the Basic description. They say that it's perfect for blogs, and all blogs require a database (usually MySQL). They mention hundreds of PHP scripts, and almost every one requires a database (again, usually MySQL). I will post something in the Feedback section pointing this out.

Unlimited:
Uh, that's basically marketing fluff. Everyone does it, for fear of losing potential customers. While LP doesn't place a hard and fast limit on, say, bandwidth, they do limit CPU usage (on shared servers). Eventually, if your activity grows enough, and you use more bandwidth, storage, database, etc., you will bump into the CPU limit. And before you ask, no, there is no way to measure your usage and see if you're getting close to the unpublished limit. The first inkling of trouble is usually being suddenly suspended for excessive resource usage. Since LP can measure CPU usage, I don't know why they don't make this information available to us in some sort of gauge or report, or at least, send a warning when your usage trend appears to be heading towards the danger area. That would win them so many loyal customers!
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tech4all
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« Reply #2 on: November 11, 2012, 02:01:07 PM »

Thanks Mr. Phil appreciate your reply.

Just wish there was an actual number for the storage/bandwidth. I understand the marketing aspect of it but just wish we could have a ballpark. When I first signed up with LP the storage was like 10GB and 40GB for bandwidth I think. Then it increased from there and now we're at unlimited. I guess I could email support to see if they have further info. I'm just asking this because I might be starting a blog which could get more traffic. My current site is simple and not a high traffic site so it's a non issue.

Thanks again.
« Last Edit: November 11, 2012, 02:04:31 PM by tech4all » Logged
MrPhil
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« Reply #3 on: November 11, 2012, 05:44:42 PM »

Well, that's just the thing -- there are no hard and fast limits for anything but CPU usage (and email traffic), and that's a secret number (believed to be around 1% of the CPU). The only restriction on storage is that it must apply to your website -- no backing up your PCs onto your website. I suppose it's theoretically possible to, say, store a copy of every New York Times since it began publishing, for purposes of an archive site, and blow out LP's disks with 100 TB of data. In that case they'd probably just buy you off by refunding your account and telling you to get lost. The more stuff you store and people access, the more the CPU gets used and the closer you get to the tipping point.

I wish they would let us know what kind of CPU usage we're doing, so no one should be surprised (unless they were hacked) if they use too much.
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andrasdeak19
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« Reply #4 on: May 31, 2013, 02:47:06 AM »

Hello everybody!

I need your help. I am new here and I would like to purchase LP services. I was using the other hosting company eShop builder (which is also a great product), but right now I am checking the competition of the other hosting company. Can you please review the site and compare it to LP? I am not looking for to know which one is the cheaper Razz Thank you for your help! http://website.the other hosting company.co.uk/create-a-personal-website

David
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MrPhil
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« Reply #5 on: May 31, 2013, 05:00:14 AM »

Well, that's a rather vague request that I can't answer. Do you have some more specific questions that are not satisfactorily answered in lunarpages.com's pages on hosting plans? You mentioned a site builder -- LP has one called Page Mason (WYSIWYG HTML page editor). I don't know if there are any online demos or videos.
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Pete
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« Reply #6 on: June 01, 2013, 12:50:16 PM »

LunarPages has a Pagemason demo here. 

http://www.pagemason.com/

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« Reply #7 on: June 23, 2013, 09:27:18 PM »

I wish they would stop using the term unlimited when in fact things really are not. Usually unlimited means up until the point where you draw attention, then they cut you off and limit you. Unlimited space = you can use as much space you want... within the 10gb they give you or whatever. Unlimited bandwidth = you can transfer data as much as you want, as long as it is not a consistent high traffic volume, else you will be capped.  etc. etc.
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MrPhil
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« Reply #8 on: June 24, 2013, 05:28:08 AM »

I wish they would too, but unfortunately, it's an industry "standard". If you don't advertise "unlimited" everything, 95% of potential customers won't give you a second look. Maybe a few class action lawsuits against all the major hosting companies* would reform their ways, much as disk drive companies had to clarify what a "megabyte" was (2^20 or 10^6 bytes) and display companies had to clarify their screen measurements (with or without overscan area) after a series of suits. We can only hope.

* All vendors offering "unlimited" anything

In practice, at LP as elsewhere, "unlimited" means "no fixed quotas on disk storage or bandwidth, but we'll limit you somewhere, such as CPU load." In practical terms that will limit your disk usage and bandwidth usage. Somewhere in the fine print they will always reserve the right to shut you down if they feel your resource usage is endangering other users (e.g., destabilizing a server).
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