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July 30, 2014, 03:10:31 AM

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Author Topic: Tech support MX records  (Read 7556 times)
jetart
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« on: September 23, 2012, 04:38:23 AM »

I was previously able to change my email MX records by myself through the control panel. It takes less than 5minutes to get my email diverted to google apps.

Now that they have removed the feature from cPanel, I have contacted support to do this for me, my ticket has been open for over a day to do a 5minute job of updating my MX records...

If you can't do your job quickly and efficiently, would you please give the functionality of changing MX records back to me so I can do it myself.

Is there anyone here who can push this along for me? the account on my domain is aiyawala.com the domain I want the mx records changed for is mrjetlee.com
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dotumb
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« Reply #1 on: October 10, 2012, 02:40:39 AM »

I was previously able to change my email MX records by myself through the control panel. It takes less than 5minutes to get my email diverted to google apps.

Now that they have removed the feature from cPanel, I have contacted support to do this for me, my ticket has been open for over a day to do a 5minute job of updating my MX records...

If you can't do your job quickly and efficiently, would you please give the functionality of changing MX records back to me so I can do it myself.

Is there anyone here who can push this along for me? the account on my domain is aiyawala.com the domain I want the mx records changed for is mrjetlee.com


If you are trying to update the MX records to point them to Google, the process of changing the MX records really takes 5-10 minutes , but then you will have to wait till the records get updated from the side of Google.This process can take up to 12 hours sometimes.
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doncht
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« Reply #2 on: October 13, 2013, 09:09:22 AM »

Or even 24-48 hours. By the way buddy, has this been all sorted out for you?
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Karan Rawat
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« Reply #3 on: July 11, 2014, 12:45:02 PM »

What kind of MX records?
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