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1
Dear Customer,

NS2.LUNARPAGES.COM has finished first data mirroring along with testing and will be switched to the new server on 30th May 2017 around 2AM Pacific time. There will be one more data synchronisation process issued before the switch to move over the latest changes of DNS zones from the original server. There will be no downtime during this change.

Thank you for your patience and we apologize for any inconvenience in the interim. If you have any issues with your site, please contact support@lunarpages.com


Lunarpages System Administrator Team
2
Web Designer's Help and Resources / Re: What is Responsive web design?
« Last post by KimberlyKindle on May 26, 2017, 02:44:15 AM »
Responsive Web design is the approach that suggests that design and development should respond to the user's behavior and environment based on screen size, platform and orientation. The factors like resize, hide, shrink, enlarge, or move the content to make it look good on any screen should be done by website by identifying the application context user is at. Responsive web design adapts to different screen sizes automatically thereby rendering optimal user experience.This makes your web design more intuitive and dynamic.

<remove spam link -- Mod.>
3
Hosting Server Bulletins / Re: EIR planned move - 22nd May 2017
« Last post by Jassi on May 24, 2017, 10:00:18 PM »
Dear Customer,

EIR has finished first data mirroring and will be switched to the new server for operating system version upgrade on 26th May 2017 around 2 AM Pacific time. There will be one more data synchronisation process issued before the switch to move over the latest changes from the original server.

As always, you may check the current status for this server at any time in CAP via https://account.lunarpages.com/ with your cPanel username and password, then by clicking the Network Status icon.

Thank you for your patience and we apologize for any inconvenience in the interim. If you have any issues with your site, please contact support@lunarpages.com

Lunarpages System Administrator Team.
4
Hosting Server Bulletins / Re: ABELL planned move - 18th May 2017
« Last post by Jassi on May 23, 2017, 07:57:01 PM »
Dear Customer,

ABELL has finished first data mirroring and will be switched to the new server for operating system version upgrade on 25th May 2017 around 2 AM Pacific time. There will be one more data synchronisation process issued before the switch to move over the latest changes from the original server.

As always, you may check the current status for this server at any time in CAP via https://account.lunarpages.com/ with your cPanel username and password, then by clicking the Network Status icon.

Thank you for your patience and we apologize for any inconvenience in the interim. If you have any issues with your site, please contact support@lunarpages.com

Lunarpages System Administrator Team.
5
Web Hosting Help and Troubleshooting / Re: Can't reach nona.lunarservers.com
« Last post by ChalkTrauma on May 23, 2017, 12:26:03 PM »
After some more diagnosis by ssh'ing into the router and pinging from there I was getting something like 50% of packets dropping. Which has dropped to 2% over the last hour and now down to 0%.

I'm going to monitor it for a bit and power cycle the router, and I'll post back here at the end of the day tomorrow to give a full day of monitoring before I consider it fixed.

But any advice on linux tools/commands to diagnose issues like this would be appreciated. Just using ping/tracepath/dig/netstat at the moment, and after it died before the last router hop I didn't really know what to do next..

Thanks,
Scott


oh and "work" and "home" are different IPs and networks entirely.
 
6
Web Hosting Help and Troubleshooting / Re: Can't reach nona.lunarservers.com
« Last post by MrPhil on May 23, 2017, 11:58:59 AM »
If you could not get to LP consistently from a given IP address, I would suggest that you recently made so many accesses in a short time that you got blacklisted as a probable Denial of Service attacker. In that case, you would open a support ticket and explain the situation and give the IP address you need cleared. However, if it's only intermittent, it doesn't sound like that's what happened. I presume that "at work" and "at home" are two different IP addresses. Are they served by different ISPs?
7
Web Hosting Help and Troubleshooting / Can't reach nona.lunarservers.com
« Last post by ChalkTrauma on May 23, 2017, 11:28:26 AM »
I started to see this a few days ago where getting email would time out or not connect altogether for large parts of the day. During these time I can't even get a ping.

Trace route from home shows the following last hops to get to nona:

Code: [Select]
10  be2061.ccr21.jfk05.atlas.cogentco.com (154.54.3.70)  18.647 ms be2060.ccr21.jf
11  xo.jfk05.atlas.cogentco.com (154.54.11.190)  25.287 ms  25.646 ms  26.443 ms
12  207.88.13.34.ptr.us.xo.net (207.88.13.34)  103.440 ms  101.918 ms  101.685 ms
13  207.88.12.183.ptr.us.xo.net (207.88.12.183)  122.769 ms  122.690 ms  121.733 m
14  216.156.16.65.ptr.us.xo.net (216.156.16.65)  99.751 ms  99.393 ms  99.610 ms
15  216.112.17.30.ptr.us.xo.net (216.112.17.30)  100.272 ms  99.725 ms  99.752 ms
16  hw01tovccr-225.haw.lunarpages.net (66.102.128.225)  110.394 ms  108.414 ms  10
17  haw-66-102-128-6.haw.lunarpages.net (66.102.128.6)  93.399 ms  93.565 ms  95.9
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *

If I do the same traceroute from work, the last bunch of hops looks like this:

Code: [Select]
14    21 ms    20 ms    21 ms  65.127.140.5.gilanet.com [65.127.140.5]
 15    24 ms    24 ms    24 ms  63-235-92-185.dia.static.qwest.net [63.235.92.185]
 16    23 ms    22 ms    23 ms  jfk-brdr-04.inet.qwest.net [67.14.5.26]
 17    22 ms    24 ms    25 ms  206.111.13.70.ptr.us.xo.net [206.111.13.70]
 18    89 ms    88 ms    88 ms  207.88.13.34.ptr.us.xo.net [207.88.13.34]
 19    90 ms    91 ms    97 ms  207.88.12.183.ptr.us.xo.net [207.88.12.183]
 20    92 ms    93 ms    92 ms  216.156.16.65.ptr.us.xo.net [216.156.16.65]
 21    88 ms    89 ms   103 ms  216.112.17.30.ptr.us.xo.net [216.112.17.30]
 22    84 ms    86 ms    87 ms  hw01tovccr-225.haw.lunarpages.net [66.102.128.225]
 23    91 ms    89 ms    88 ms  haw-66-102-128-6.haw.lunarpages.net [66.102.128.6]
 24    88 ms    89 ms    86 ms  nona.lunarservers.com [74.50.21.31]


Does anyone have any idea what might be going on? I'm kind of at a loss..
8
Search Engine Optimization / Re: Traffic analysis tool!
« Last post by semidot on May 23, 2017, 04:03:03 AM »
No doubt, analytics is the best tool in the world for traffic analysis. On the other side, you may go with paid tools like ahrefs, semrush etc.
9
Hosting Server Bulletins / EUROPA planned move - 30th May 2017
« Last post by AdrianAvadani on May 23, 2017, 02:28:31 AM »
Dear Customer,

EUROPA will begin a planned move to a new server on 30th of May 2017. This move is required in order to upgrade the server operating system from CentOS 5, which has been phased out for support, to CentOS 7.x. The exact time and date for the switch to the new hardware will be announced through the 'Network Status' section of your https://account.lunarpages.com account at least 24 hours in advance, after the first phase of the data copy process has been done. You will experience no downtime during this process, although we do suggest no significant changes be made to your site after you receive the second announcement.

The upgrade will add a serious of improvements and we will also be updating MySQL, Apache and PHP to the latest stable releases from their respective release trees. In addition to PHP 5.6, we will also provide PHP 7.x using the latest EasyApache installation from CPanel.
 
We have backups on hand for all databases in the event of any issues with the upgrade process. For more details on MySQL and specifically MySQL 5.6 series, please review the changelog at http://dev.mysql.com/doc/relnotes/mysql/5.6/en/index.html.

It is also necessary to update following Ruby on Rails packages:
Ruby 2.3.1p112
Rails 5.0.0
Gem 2.5.1
Phusion Passenger 5.0.30
Node.js

The update will add new features and fix known bugs, essentially bringing the applications uptodate. Please note that your account may be affected if you use Ruby On Rails applications. For such case, to ensure the update goes smoothly for you, please ensure that your Ruby on Rails applications support Ruby Gems 2.5.1.

For detailed info on what will change please see Ruby Gems/rails changelog at https://github.com/rubygems/rubygems/blob/master/History.txt

Please note that you may check the current status for this server at any time in CAP via https://account.lunarpages.com/ with your cPanel username and password, then by clicking the Network Status icon. Additionally, the move will result in completely giving up on the FrontPage extensions, which are now deprecated and have been replaced with WebDAV.

Thank you for your patience and we apologize for any inconvenience in the interim. If you have any issues with your site, please contact support@lunarpages.com


Lunarpages System Administrator Team
10
Hosting Server Bulletins / EIR planned move - 22nd May 2017
« Last post by Jassi on May 21, 2017, 11:54:25 PM »
Dear Customer,

EIR will begin a planned move to a new server on 22nd May 2017. This move will be to upgrade the server operating system from CentOS 5.x to CentOS 7.x along with better hardware. The exact time and date for the switch to the new hardware will be announced through the 'Network Status' section of your https://account.lunarpages.com account at least 24 hours in advance, after the first phase of the data copy process has been done. You will experience no downtime during this process, although we do suggest no significant changes be made to your site after you receive the second announcement.

It is required to update following Ruby on Rails packages on your server

Ruby 2.3.1p112
Rails 5.0.0
Gem 2.5.1
Phusion Passenger 5.0.30
Node.js

This update will add new features and fix bugs known for this moment.  Please note that your account may be affected, only if you use Ruby On Rails applications there.

For such case, to ensure the update goes smoothly for you, please check your RoR applications support Ruby Gems 2.5.1.

For detailed info on what will change please see Ruby Gems/rails change logs by the URL below:

https://github.com/rubygems/rubygems/blob/master/History.txt
https://www.ruby-lang.org/en/news/
http://guides.rubyonrails.org/


Please note that you may check the current status for this server at any time in CAP via https://account.lunarpages.com/ with your cPanel username and password, then by clicking the Network Status icon. Additionally, the move will result in completely giving up on the FrontPage extensions, which are now deprecated and have been replaced with WebDAV.

Thank you for your patience and we apologize for any inconvenience in the interim. If you have any issues with your site, please contact support@lunarpages.com


Lunarpages System Administrator Team
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