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21
Hosting Server Bulletins / DACAT planned move - 13th March 2017
« Last post by Jassi on March 13, 2017, 12:14:10 AM »
Dear Customer,

DACAT will begin a planned move to a new server on 13th March 2017. This move will be to upgrade the server operating system from CentOS 5.x to CentOS 7.x along with better hardware. The exact time and date for the switch to the new hardware will be announced through the 'Network Status' section of your https://account.lunarpages.com account at least 24 hours in advance, after the first phase of the data copy process has been done. You will experience no downtime during this process, although we do suggest no significant changes be made to your site after you receive the second announcement.

It is required to update following Ruby on Rails packages on your server

Ruby 2.3.1p112
Rails 5.0.0
Gem 2.5.1
Phusion Passenger 5.0.30
Node.js

This update will add new features and fix bugs known for this moment.  Please note that your account may be affected, only if you use Ruby On Rails applications there.

For such case, to ensure the update goes smoothly for you, please check your RoR applications support Ruby Gems 2.5.1.

For detailed info on what will change please see Ruby Gems/rails change logs by the URL below:

https://github.com/rubygems/rubygems/blob/master/History.txt
https://www.ruby-lang.org/en/news/
http://guides.rubyonrails.org/


Please note that you may check the current status for this server at any time in CAP via https://account.lunarpages.com/ with your cPanel username and password, then by clicking the Network Status icon. Additionally, the move will result in completely giving up on the FrontPage extensions, which are now deprecated and have been replaced with WebDAV.

Thank you for your patience and we apologize for any inconvenience in the interim. If you have any issues with your site, please contact support@lunarpages.com


Lunarpages System Administrator Team
22
Hosting Server Bulletins / CURA planned move - 13th March 2017
« Last post by Jassi on March 12, 2017, 11:09:39 PM »
Dear Customer,

CURA will begin a planned move to a new server on 13th March 2017. This move will be to upgrade the server operating system from CentOS 5.x to CentOS 7.x along with better hardware. The exact time and date for the switch to the new hardware will be announced through the 'Network Status' section of your https://account.lunarpages.com account at least 24 hours in advance, after the first phase of the data copy process has been done. You will experience no downtime during this process, although we do suggest no significant changes be made to your site after you receive the second announcement.

It is required to update following Ruby on Rails packages on your server

Ruby 2.3.1p112
Rails 5.0.0
Gem 2.5.1
Phusion Passenger 5.0.30
Node.js

This update will add new features and fix bugs known for this moment.  Please note that your account may be affected, only if you use Ruby On Rails applications there.

For such case, to ensure the update goes smoothly for you, please check your RoR applications support Ruby Gems 2.5.1.

For detailed info on what will change please see Ruby Gems/rails change logs by the URL below:

https://github.com/rubygems/rubygems/blob/master/History.txt
https://www.ruby-lang.org/en/news/
http://guides.rubyonrails.org/


Please note that you may check the current status for this server at any time in CAP via https://account.lunarpages.com/ with your cPanel username and password, then by clicking the Network Status icon. Additionally, the move will result in completely giving up on the FrontPage extensions, which are now deprecated and have been replaced with WebDAV.

Thank you for your patience and we apologize for any inconvenience in the interim. If you have any issues with your site, please contact support@lunarpages.com


Lunarpages System Administrator Team
23
Hosting Server Bulletins / CORB planned move - 12th March 2017
« Last post by Jassi on March 12, 2017, 09:46:16 PM »
Dear Customer,

CORB will begin a planned move to a new server on 12th March 2017. This move will be to upgrade the server operating system from CentOS 5.x to CentOS 7.x along with better hardware. The exact time and date for the switch to the new hardware will be announced through the 'Network Status' section of your https://account.lunarpages.com account at least 24 hours in advance, after the first phase of the data copy process has been done. You will experience no downtime during this process, although we do suggest no significant changes be made to your site after you receive the second announcement.

It is required to update following Ruby on Rails packages on your server

Ruby 2.3.1p112
Rails 5.0.0
Gem 2.5.1
Phusion Passenger 5.0.30
Node.js

This update will add new features and fix bugs known for this moment.  Please note that your account may be affected, only if you use Ruby On Rails applications there.

For such case, to ensure the update goes smoothly for you, please check your RoR applications support Ruby Gems 2.5.1.

For detailed info on what will change please see Ruby Gems/rails change logs by the URL below:

https://github.com/rubygems/rubygems/blob/master/History.txt
https://www.ruby-lang.org/en/news/
http://guides.rubyonrails.org/


Please note that you may check the current status for this server at any time in CAP via https://account.lunarpages.com/ with your cPanel username and password, then by clicking the Network Status icon. Additionally, the move will result in completely giving up on the FrontPage extensions, which are now deprecated and have been replaced with WebDAV.

Thank you for your patience and we apologize for any inconvenience in the interim. If you have any issues with your site, please contact support@lunarpages.com


Lunarpages System Administrator Team
24
PHP and MySQL Support / Re: .php missing from cpanel? (on Horta)
« Last post by MrPhil on March 12, 2017, 11:31:11 AM »
I don't see any reference to PHP on my server, but I don't recall anything like that for quite a while, since the days when you could select which PHP version to use. Anyway, you might look in your .htaccess file (if Apache server) and see if you have anything that specifies a particular PHP version to use (AddHandler, etc.). Try commenting it out and just using the default PHP (probably 5.6 now). Is there anything else redirecting .php files to something else? The following .php script:
Code: [Select]
<?php phpinfo(); ?>will tell you what version you're running (if PHP is running by that point).

If you need to go back to an earlier PHP version, you'll have to talk to support about that -- maybe they'll move you to a server which hasn't been upgraded yet. It would be better to upgrade your software to work with PHP 5.6 (and 7.0 will be coming before too long).

Oh, by the way, a 500 error can indicate something other than a PHP problem. You may have something invalid in your .htaccess or php.ini file, such as phpflag, phpvalue, or options commands. Recent server upgrades may have caused some of those obsolete (or insecure) commands to now cause a 500 error.
25
PHP and MySQL Support / .php missing from cpanel? (on Horta)
« Last post by crmcty0 on March 12, 2017, 09:43:16 AM »
Hi; Our website on Horta has been pretty stable for the past year so I have had little reason to log in to cPanel.  However about a day ago none our our .php scripts (including index.php!) would run (500 errors). I checked cPanel (a new version, I see) and it no longer has any references to .php in the Software section. I've submitted a ticket, but have not seen any progress/response on this matter for over 24 hours.  Do any of you know what might be going on here? Does .php still appear in your cPanel/Software section for your sites?
26
Hosting Server Bulletins / DEMETER planned move - 21st of March 2017
« Last post by AdrianAvadani on March 10, 2017, 01:02:48 AM »
Dear Customer,

DEMETER will begin a planned move to a new server on 21st of March 2017. This move is required in order to upgrade the server operating system from CentOS 5, which will soon be phased out for support, to CentOS 7.x. The exact time and date for the switch to the new hardware will be announced through the 'Network Status' section of your https://account.lunarpages.com account at least 24 hours in advance, after the first phase of the data copy process has been done. You will experience no downtime during this process, although we do suggest no significant changes be made to your site after you receive the second announcement.

The upgrade will add a serious of improvements and we will also be updating MySQL, Apache and PHP to the latest stable releases from their respective release trees. In addition to PHP 5.6, we will also provide PHP 7.x using the latest EasyApache installation from CPanel.
 
We have backups on hand for all databases in the event of any issues with the upgrade process. For more details on MySQL and specifically MySQL 5.6 series, please review the changelog at http://dev.mysql.com/doc/relnotes/mysql/5.6/en/index.html.

It is also necessary to update following Ruby on Rails packages:
Ruby 2.3.1p112
Rails 5.0.0
Gem 2.5.1
Phusion Passenger 5.0.30
Node.js

The update will add new features and fix known bugs, essentially bringing the applications uptodate. Please note that your account may be affected if you use Ruby On Rails applications. For such case, to ensure the update goes smoothly for you, please ensure that your Ruby on Rails applications support Ruby Gems 2.5.1.

For detailed info on what will change please see Ruby Gems/rails changelog at https://github.com/rubygems/rubygems/blob/master/History.txt

Please note that you may check the current status for this server at any time in CAP via https://account.lunarpages.com/ with your cPanel username and password, then by clicking the Network Status icon. Additionally, the move will result in completely giving up on the FrontPage extensions, which are now deprecated and have been replaced with WebDAV.

Thank you for your patience and we apologize for any inconvenience in the interim. If you have any issues with your site, please contact support@lunarpages.com


Lunarpages System Administrator Team
27
Hosting Server Bulletins / COEUS planned move - 20th March 2017
« Last post by AdrianAvadani on March 10, 2017, 01:01:01 AM »
Dear Customer,

COEUS will begin a planned move to a new server on 20th of March 2017. This move is required in order to upgrade the server operating system from CentOS 5, which will soon be phased out for support, to CentOS 7.x. The exact time and date for the switch to the new hardware will be announced through the 'Network Status' section of your https://account.lunarpages.com account at least 24 hours in advance, after the first phase of the data copy process has been done. You will experience no downtime during this process, although we do suggest no significant changes be made to your site after you receive the second announcement.

The upgrade will add a serious of improvements and we will also be updating MySQL, Apache and PHP to the latest stable releases from their respective release trees. In addition to PHP 5.6, we will also provide PHP 7.x using the latest EasyApache installation from CPanel.
 
We have backups on hand for all databases in the event of any issues with the upgrade process. For more details on MySQL and specifically MySQL 5.6 series, please review the changelog at http://dev.mysql.com/doc/relnotes/mysql/5.6/en/index.html.

It is also necessary to update following Ruby on Rails packages:
Ruby 2.3.1p112
Rails 5.0.0
Gem 2.5.1
Phusion Passenger 5.0.30
Node.js

The update will add new features and fix known bugs, essentially bringing the applications uptodate. Please note that your account may be affected if you use Ruby On Rails applications. For such case, to ensure the update goes smoothly for you, please ensure that your Ruby on Rails applications support Ruby Gems 2.5.1.

For detailed info on what will change please see Ruby Gems/rails changelog at https://github.com/rubygems/rubygems/blob/master/History.txt

Please note that you may check the current status for this server at any time in CAP via https://account.lunarpages.com/ with your cPanel username and password, then by clicking the Network Status icon. Additionally, the move will result in completely giving up on the FrontPage extensions, which are now deprecated and have been replaced with WebDAV.

Thank you for your patience and we apologize for any inconvenience in the interim. If you have any issues with your site, please contact support@lunarpages.com


Lunarpages System Administrator Team
28
Hosting Server Bulletins / Re: AZTECA planned move - 8th March 2017
« Last post by Jassi on March 09, 2017, 09:19:30 PM »
Dear Customer,

AZTECA has finished first data mirroring and will be switched to the new server for operating system version upgrade on 13th March 2017 around 11 PM Pacific time. There will be one more data synchronisation process issued before the switch to move over the latest changes from the original server.

As always, you may check the current status for this server at any time in CAP via https://account.lunarpages.com/ with your cPanel username and password, then by clicking the Network Status icon.

Thank you for your patience and we apologize for any inconvenience in the interim. If you have any issues with your site, please contact support@lunarpages.com

Lunarpages System Administrator Team.
29
Hosting Server Bulletins / AZTECA planned move - 8th March 2017
« Last post by Jassi on March 08, 2017, 09:40:30 PM »
Dear Customer,

AZTECA will begin a planned move to a new server on 8th March 2017. This move will be to upgrade the server operating system from CentOS 5.x to CentOS 7.x along with better hardware. The exact time and date for the switch to the new hardware will be announced through the 'Network Status' section of your https://account.lunarpages.com account at least 24 hours in advance, after the first phase of the data copy process has been done. You will experience no downtime during this process, although we do suggest no significant changes be made to your site after you receive the second announcement.

It is required to update following Ruby on Rails packages on your server

Ruby 2.3.1p112
Rails 5.0.0
Gem 2.5.1
Phusion Passenger 5.0.30
Node.js

This update will add new features and fix bugs known for this moment.  Please note that your account may be affected, only if you use Ruby On Rails applications there.

For such case, to ensure the update goes smoothly for you, please check your RoR applications support Ruby Gems 2.5.1.

For detailed info on what will change please see Ruby Gems/rails change logs by the URL below:

https://github.com/rubygems/rubygems/blob/master/History.txt
https://www.ruby-lang.org/en/news/
http://guides.rubyonrails.org/


Please note that you may check the current status for this server at any time in CAP via https://account.lunarpages.com/ with your cPanel username and password, then by clicking the Network Status icon. Additionally, the move will result in completely giving up on the FrontPage extensions, which are now deprecated and have been replaced with WebDAV.

Thank you for your patience and we apologize for any inconvenience in the interim. If you have any issues with your site, please contact support@lunarpages.com


Lunarpages System Administrator Team
30
Hosting Server Bulletins / PERSEUS Emergency Restore - March 8th 2017
« Last post by Jassi on March 08, 2017, 06:40:39 PM »
Dear Customer,

The PERSEUS server requires a restore as the server has hardware issue. We have already began the restoration of PERSEUS to a new server. Original PERSEUS is down for repair.

The restore to a new server is being done from the latest functional backup (March 5, 2017 3:12:25 AM PST) as a precautionary measure, using the Bare Metal restore technique. While we do not have any estimated time for completion for the restore process our best projection would be that the machine will finish the migration in 24-48 hours from now.

You can see the status for this migration at any time in CAP area by logging in with your username and password from our main site, then clicking the Network Status icon. If you have any questions, please email support@lunarpages.com on this process.

Thank you for your patience and we apologize for any inconvenience this may cause.

Lunarpages System Administrator Team
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