Hello,
I know this may be not in your control of your support but Google's cache of my site shows an error everytime they cache. Take a look at this Google's Cache for more info. http://209.85.141.104/search?q=cache:qf8uiZS304wJ:www.kvmtools.us/+kvmtools.us&hl=en&ct=clnk&cd=5&gl=us

Now if you go to www.kvmtools.us there is no such error anywhere, but this is google's third cache this month and it keeps going on with this error. The site was designed in OScommerce Could you please may be point to a direction where i might be doing something wrong.

My designer is pointing complaints towards the host's downtime and refusal of successful crawls of yahoo and google bot. I do not know where to turn.

Please look into this you might know something i might.

if you have a webmaster acount contact google via that if not then create it now. There must be some error thats why it showing or server downtime may be an issue.