I have a Wordpress blog site on LP.  My account was suspended last week because it was using too many resources.  The message from Support informing me of the suspension gave the details of one of the processes running.  After looking at the process and doing some research I figured out that the problem seems to be that WP isn't caching anything and that every time a page is requested a new php-cgi process gets triggered.  The fix for this appears to be to install the wp-supercache plugin.  I replied to the suspension message and asked to have my site reopened so I can get to the wp-admin panel to put it in maintenance mode, install and activate the supercache plug-in, and do whatever else needs to be done to get it running right.  They apparently opened it up for a while on Wednesday, the day I had told them I would be out of town and unable to do any work on the site, and then suspended it again before I returned on Friday.  Since then, I've asked repeatedly to have it opened to give me access to wp-admin to do the fix.  But they say it can't be reopened until I fix it using file manager.  Catch-22. 

I'd be glad to do that if I knew how.  Does anyone know what I need to do to install and activate a WP plugin from file manager?

Thanks

That's not entirely true. Many of us here have had our accounts suspended because of a spike in traffic to a shared server using WordPress. The problem isn't actually WordPress but Lunarpage's low threshold for resource usage. WordPress has an excellent cache plugin (which IMO should be part of the core now but I digress), and this usually resolves the usage issue.

I'm not aware but why don't you just use wordpress login admin. You save a lot of technical details unless you got limited access or something then perhaps you could send support an email or learn how to reset wordpress login