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May 25, 2012, 06:42:33 AM

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Author Topic: new blog is blank - tried the standard fixes!  (Read 1045 times)
circerose
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« on: March 26, 2010, 03:37:18 PM »

I recently installed WP on a new domain and the blog is blank.  The dashboard/admin page is fully functional but my website is a white screen.  I've been through all of the standard fixes to no avail.  I have multiple blogs running on a few different sites; though I'm no expert, this isn't my first install.  Here's what I've tried:

*Re-installed WP multiple times; auto install through fantastico AND manual install
*Deleted all plugins (brand new install...so there weren't any active plugins to begin with)
*Renamed plugins folder
*Activated and deactivated default theme (my theme previews also show up as blank pages)
*Removed extra carriage return from config file and other php files
*Increased wp memory limit
*Fiddled around with file permission values
*Created a new htaccess file, although I had no idea what I was doing...

*Created a tester html file to see if this is a WP problem or a server problem.  The tester page works, so I'm thinking it's Wordpress.

I don't know php, so all of this feels like a shot in the dark.  I've been troubleshooting for 2 days and still get a blank page.  Any new suggestions?

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katrina1
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« Reply #1 on: March 26, 2010, 09:38:23 PM »

It would really help to have the URL of the blank page. Did you check your error log in Cpanel and the Wordpress folder?
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circerose
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« Reply #2 on: March 27, 2010, 11:29:26 AM »

Checked the error log.  From what I can tell, the only thing that comes up is a favicon error.  When the site is up and running, it's NSFW (heads up).  No worries now...it's just a blank page: edit - site address removed. Wink
« Last Edit: March 28, 2010, 08:05:50 AM by circerose » Logged
wektech
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« Reply #3 on: March 27, 2010, 12:45:35 PM »

This blog looks to be installed in an add on domain subdirectory. Have you tried pulling it up using the primary domain?
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katrina1
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« Reply #4 on: March 27, 2010, 09:50:57 PM »

Our system looks for index files in a specific order and brings up the first one it finds. You have a blank index.html file in your addon folder and that is what we are seeing when browsing the addon domain. You want index.php to come up instead. Please rename or delete index.html then your Wordpress will start showing.
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circerose
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« Reply #5 on: March 28, 2010, 08:04:47 AM »

Thank you SO much Katrina.  That worked.  I appreciate the help.
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