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May 25, 2012, 09:46:45 AM

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Author Topic: help,Unable to remove domains!!!!!!  (Read 1576 times)
ding
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« on: April 06, 2010, 05:28:29 PM »

hi,all.i use Plesk 8.6.0.5 to remove a domains,it warns me:

Error: Unable to remove domains: Problems occured while removing domains: Unable to remove hosting: Unable to delete system user: SysUser->systemRemove() failed: usermng failed: Unable to delete user (yunpengzhai):(S-1-5-21-4028299827-1082447047-218530946-1082) home (C:\Inetpub\vhosts\timeshops.net): Unable to move (C:\Inetpub\vhosts\timeshops.net\httpdocs) to (C:\Recycler\{86066D57-9347-46a7-B4DB-971D9EF36D29}): (32) The process cannot access the file because it is being used by another process.

how can i fix it?Huh

thanks!!
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darkwolf
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« Reply #1 on: April 07, 2010, 02:48:24 AM »

Are you attempting to delete the primary domain on the account, or deleting the only domain listed?

Either of the above may possibly result in errors.

I would recommend contacting support via support.lunarpages.com (web) or support@lunarpages.com (email if its a standard shared plan) or  dedicated@lunarpages.com (email if its a VPS or Dedicated plan) to have this further reviewed.

When contacting support include the following:

1. The url to this forum post.
2. Each domain name you want to have removed.
3. Last 4 digits of the card on record (for account ownership verification)

With the above information in a support ticket, we can then further investigate any possible issues.
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