howardhsu
Trekkie
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Posts: 18
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« on: May 18, 2008, 09:36:43 PM » |
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The support voicemail box is full and I've received no response on my ticket: 804075.
HTTP Request 21:35:01 couldn't connect to host California US
Ping 21:35:01 ping packet loss: 100% California US
HTTP Request 21:33:01 couldn't connect to host California US
Ping 21:33:01 ping packet loss: 100% California US
HTTP Request 21:31:01 couldn't connect to host California US
Ping 21:31:01 ping packet loss: 100% California US
HTTP Request 21:29:01 couldn't connect to host California US
Ping 21:29:01 ping packet loss: 100% California US
HTTP Request 21:27:01 couldn't connect to host California US
Ping 21:27:01 ping packet loss: 100% California US
HTTP Request 21:25:01 couldn't connect to host California US
Ping 21:25:01 ping packet loss: 100% California US
HTTP Request 21:23:01 connect() timed out! California US
Ping 21:23:01 ping packet loss: 100% California US
HTTP Request 21:21:01 couldn't connect to host California US
Ping 21:21:01 ping packet loss: 100% California US
HTTP Request 21:19:01 couldn't connect to host California US
Ping 21:19:01 ping packet loss: 100% California US
HTTP Request 21:17:00 couldn't connect to host California US
Ping 21:17:00 ping packet loss: 100% California US
HTTP Request 21:15:00 couldn't connect to host California US
Ping 21:15:00 ping packet loss: 100% California US
HTTP Request 21:13:00 couldn't connect to host California US
Ping 21:13:00 ping packet loss: 100% California US
HTTP Request 21:11:00 couldn't connect to host California US
Ping 21:11:00 ping packet loss: 100% California US
HTTP Request 21:09:01 couldn't connect to host California US
Ping 21:09:01 ping packet loss: 100% California US
HTTP Request 21:07:01 couldn't connect to host California US
Ping 21:07:01 ping packet loss: 100% California US
HTTP Request 21:05:00 couldn't connect to host California US
Ping 21:05:00 ping packet loss: 100% California US
HTTP Request 21:03:00 couldn't connect to host California US
Ping 21:03:00 ping packet loss: 100% California US
HTTP Request 21:01:00 couldn't connect to host California US
Ping 21:01:00 ping packet loss: 100% California US
Ping 20:59:00 ping packet loss: 100% California US
HTTP Request 20:59:00 couldn't connect to host California US
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vivalite
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« Reply #1 on: May 18, 2008, 10:03:13 PM » |
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Looks like my VPS on vps7 is down as well.
Even the port 4643 refuse to connect.
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howardhsu
Trekkie
Offline
Posts: 18
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« Reply #2 on: May 18, 2008, 10:22:49 PM » |
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vps1, vps2, vps3 are up
vps4, vps5, vps6, vps7, vps8, vps9, vps10, vps11, vps12 have been down for the past hour.
no sys admins on duty tonight? the support voicemail box is full and no response to my ticket...
doesn't lunarpages have some sort of monitoring in place to page the sys admins when systems go down?
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howardhsu
Trekkie
Offline
Posts: 18
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« Reply #3 on: May 18, 2008, 10:25:29 PM » |
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An update:
Response by Sarwan Singh Jassi from 202.164.58.219 May 18, 2008 at 10:21PM (3 minutes ago)
Hello,
We really apologize for the inconvenience. Our servers from the LV datacenter has network issue. The issue will be checked on right away and a further announcements will be made as soon as possible. If you have any questions, please don't hesitate to ask us, we will be happy to answer them. Please feel free to contact us for further help. We are committed to making your hosting experiences pleasant and fulfilling.
Thank you for contacting lunar pages support team.
--
---
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« Last Edit: November 17, 2008, 11:38:30 AM by Mitch »
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akchuck1960
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« Reply #4 on: May 18, 2008, 10:50:17 PM » |
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My account is down too, I hope everything is fixed soon. I got some sort of email about servers going down because of air conditioning.
my account is under
trucidodolusloricaproject.com
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howardhsu
Trekkie
Offline
Posts: 18
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« Reply #5 on: May 18, 2008, 10:50:31 PM » |
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After 1H40M of downtime: Hello, We have solved the issue with network. There was power loss. Now everything is working properly. Please check and let us know if you have any further question related to this issue. Please feel free to contact us for further help. We are committed to making your hosting experiences pleasant and fulfilling. Thank you for contacting lunar pages support team. -- Best Regards, Ankur kumar JSA I System Administrator Lunarpages support@lunarpages.comPhone: 1-714-521-8150 (International) |
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« Last Edit: May 18, 2008, 10:52:18 PM by howardhsu »
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akchuck1960
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« Reply #6 on: May 18, 2008, 11:04:01 PM » |
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My domains are still down
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howardhsu
Trekkie
Offline
Posts: 18
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« Reply #7 on: May 18, 2008, 11:21:52 PM » |
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@akchuck1960: check your nameserver configuration. i'm getting 0% packet response from NS1.TRUCIDODOLUSLORICAPROJECT.COM and NS2.TRUCIDODOLUSLORICAPROJECT.COM
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akchuck1960
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« Reply #8 on: May 18, 2008, 11:47:10 PM » |
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I know I had a problem with my IP being changed and me being notify after the fact. IF this has happened again I will be pretty upset, [edit] after a reboot, someone did it not me my site is back up. Thanks to whoever  |
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« Last Edit: May 19, 2008, 12:04:21 AM by akchuck1960 »
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cosseca
Newbie
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Posts: 1
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« Reply #9 on: May 19, 2008, 06:16:31 AM » |
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My VPS is down, I can't access my website, I called LP, no answer ! , I sent an email to support and no reply yet. I'm lauching my website today with a radio station ... can someone help getting me back up and running ASAP ... the message is can't find server or DNS error ... MY WEBSITE is autorouteDesAubaines.com
Thanks
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Mitch
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« Reply #10 on: May 19, 2008, 06:25:09 AM » |
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If you are still having issues as it relates to this, please contact support@lunarpages.com. We are unable to troubleshoot your issues via the forums here but the support team should be able to give you more information on the situation or your questions if needed. Thanks! |
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Forensic
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« Reply #11 on: May 19, 2008, 09:04:04 AM » |
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Any Updates?
VPS4 specifically... riverdavesplace.com
It seems phones and email are so backed up nobody is getting any info.
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howardhsu
Trekkie
Offline
Posts: 18
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« Reply #12 on: May 19, 2008, 09:41:22 AM » |
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It looks like the VPS's have been down for the past hour and a half (vps9 reporting below):
HTTP Request 09:35:14 couldn't connect to host California US
Ping 09:35:14 ping packet loss: 100% California US
HTTP Request 09:33:15 couldn't connect to host California US
Ping 09:33:15 ping packet loss: 100% California US
HTTP Request 09:31:15 couldn't connect to host California US
Ping 09:31:15 ping packet loss: 100% California US
HTTP Request 09:29:14 couldn't connect to host California US
Ping 09:29:14 ping packet loss: 100% California US
HTTP Request 09:27:14 couldn't connect to host California US
Ping 09:27:14 ping packet loss: 100% California US
HTTP Request 09:25:13 couldn't connect to host California US
Ping 09:25:13 ping packet loss: 100% California US
HTTP Request 09:23:13 couldn't connect to host California US
Ping 09:23:13 ping packet loss: 100% California US
HTTP Request 09:21:13 couldn't connect to host California US
Ping 09:21:13 ping packet loss: 100% California US
HTTP Request 09:19:12 couldn't connect to host California US
Ping 09:19:12 ping packet loss: 100% California US
HTTP Request 09:17:12 couldn't connect to host California US
Ping 09:17:12 ping packet loss: 100% California US
HTTP Request 09:15:12 couldn't connect to host California US
Ping 09:15:12 ping packet loss: 100% California US
HTTP Request 09:13:12 couldn't connect to host California US
Ping 09:13:12 ping packet loss: 100% California US
HTTP Request 09:11:13 couldn't connect to host California US
HTTP Request 09:09:13 couldn't connect to host California US
HTTP Request 09:07:13 couldn't connect to host California US
HTTP Request 09:05:12 Operation timed out after 2000 milliseconds with 0 bytes received California US
HTTP Request 09:03:12 couldn't connect to host California US
HTTP Request 09:01:12 couldn't connect to host California US
HTTP Request 08:59:11 couldn't connect to host California US
HTTP Request 08:57:11 couldn't connect to host California US
HTTP Request 08:55:11 couldn't connect to host California US
HTTP Request 08:53:10 couldn't connect to host California US
HTTP Request 08:51:11 couldn't connect to host California US
HTTP Request 08:49:11 couldn't connect to host California US
HTTP Request 08:47:12 couldn't connect to host California US
HTTP Request 08:45:12 couldn't connect to host California US
HTTP Request 08:43:12 couldn't connect to host California US
HTTP Request 08:41:12 couldn't connect to host California US
HTTP Request 08:39:12 couldn't connect to host California US
HTTP Request 08:37:12 couldn't connect to host California US
HTTP Request 08:35:12 couldn't connect to host California US
HTTP Request 08:33:11 couldn't connect to host California US
HTTP Request 08:31:12 couldn't connect to host California US
HTTP Request 08:29:11 couldn't connect to host California US
HTTP Request 08:27:10 couldn't connect to host California US
HTTP Request 08:25:10 couldn't connect to host California US
HTTP Request 08:23:09 connect() timed out! California US
HTTP Request 08:21:10 couldn't connect to host California US
HTTP Request 08:19:10 couldn't connect to host California US
HTTP Request 08:17:10 couldn't connect to host California US
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perestrelka
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« Reply #13 on: May 21, 2008, 10:32:36 PM » |
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Hello,
I hope all works fine for you now. If somebody is still experiencing any issues, please drop me a PM with your ticket number.
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Kind Regards,
Vlad Artamonov
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howardhsu
Trekkie
Offline
Posts: 18
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« Reply #14 on: May 26, 2008, 12:28:38 AM » |
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No. It is not fine. It is down. New ticket #811857.
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