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Author Topic: how do I stop "new user notification" wordpress hosted on lunar pages  (Read 226 times)

Offline Peard0

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Help! I'm assuming my site has been hacked.

During the middle of the night I started receiving "new user notification" emails from my wordpress site hosted on lunar pages. I do not have a blog sign up and cannot figure out how they are getting in?

When I go into users - they are actually listed as users. When I search their email addresses, 18 out of 20 of the emails are related to spam.

Lunar support is closed for the weekend. What do I need to do? Can they affect anyone who goes to my site?
Please advise how to stop this. I'm not so techy.
Thank you.


Offline MrPhil

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Re: how do I stop "new user notification" wordpress hosted on lunar pages
« Reply #1 on: February 18, 2017, 04:53:33 PM »
Did you recently have the ability for new users to sign up, and just removed it? Check the LP news section for whether your server was just restored from a backup.

By the way, you can always open a ticket via the helpdesk page or via an email to support@lunarpages.com. If the email you send from is not registered with LP as a support email, you'll have to provide information to prove who you are.

I'm not too familiar with WordPress (I don't have it installed), but I do get dozens of attempts each day for wp-login.php from hackers and spammers. Sometimes they try other WP-related file names. I just add their IP addresses to a deny list in my .htaccess. Perhaps they know of ways to get around any WP doors that are supposed to be shut for blog sign up. Make sure you're fully up to date on your WP installation (latest version), as WP is constantly closing holes in the product.

If WP doesn't have a "blacklist" for banning certain spammers, you'll have to use your control panel "deny" list, and manually add spammers to it.
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