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Author Topic: My site is down and I cannot log into CPanel  (Read 12103 times)

Offline inter403

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My site is down and I cannot log into CPanel
« on: September 07, 2014, 07:49:34 AM »
My site is down on 9-7-14 and I cannot log into CPanel as of 11:30 am. on Sunday.  I paid 3 years in advance.   I sent an email to support however sometimes it takes 48 hours for a reply.  Does anyone else have this same problem today??  Help!!

Offline dotumb

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Re: My site is down and I cannot log into CPanel
« Reply #1 on: September 08, 2014, 03:25:40 AM »
Did you receive any abuse messages? Sometimes the account can be suspended for the abuse.

Offline gavind

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Re: My site is down and I cannot log into CPanel
« Reply #2 on: September 13, 2014, 10:27:16 AM »
For these kind of issues, I think it would help a lot if a support ticket is being created so this could be dealt with.

Offline Hung.ly

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Re: My site is down and I cannot log into CPanel
« Reply #3 on: September 14, 2014, 05:44:46 PM »
My site is same, but the Lunarpages technical support no help on Saturday and Sunday
am not comfortable with service  :whip:

Offline Pete

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Re: My site is down and I cannot log into CPanel
« Reply #4 on: September 15, 2014, 10:45:01 AM »
Sadly there's nothing much fellow forum members can do to help here.
 
All I would suggest is (bedsides putting in the all important support ticket) is at the least post your sites URL .
That way other forum members can check for you if your site is visible for them
x-visions.com


As I'm always saying.. (But nobody listens)
"Take a step back.. Take a deep breath and see if there a simple solution there, thats hiding" lol  :DLunarpages Web Hosting   Lunarpages Forums  Lunarpages Affiliate Program

Offline MrPhil

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Re: My site is down and I cannot log into CPanel
« Reply #5 on: September 16, 2014, 05:47:55 AM »
Tech support is active on weekends. It's just that there's no telephone support outside of "normal business hours". Use the web-based ticket system.
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