You'd have to ask support what happened -- did they remove files from your site, or was there a server crash and they failed to restore everything? Have you been ignoring warnings from LP that your files have nothing to do with your site? They don't allow you to use your site for data storage, PC backups, etc. not directly related to your site. It's difficult to tell with your broken English whether you had files that have disappeared, or you've been trying to add files but haven't been able to do so. If you are trying to upload files and make too many FTP connections too quickly, the system thinks it's under a Denial of Service attack and blocks your PC's IP address. You have to ask support to unblock you.
Thank for help,
I asked support of lunapages, but they don't enable me using my information (pictures,musics, ...) and they request me download to my computer if else they will delete them, and don't enable me up them again to my host.
I buy 300gb, my information up to my host is less than 40gb, why don't enable me using it ?