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May 25, 2012, 08:52:39 AM

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Author Topic: Can not acces my mail after recent downtime  (Read 488 times)
Arba
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« on: August 04, 2011, 12:35:39 PM »
Hello
Can somebody help? I try to open support ticket but helpdesk are in upgrading proces. Before half hour my site go down, as well as complete lunarpages.com, not a big deal because after few minutes everything get back to normal. I checked cpanel, my site .. everything work normaly except my e mail. When I try to log I get this note.
Login failed because your username or password was entered incorrectly.

I double checked everything, even change my pasword in cpanel but still same issue hapening.

Who I need to contact for help?
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Arba
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« Reply #1 on: August 04, 2011, 12:38:43 PM »
Nevermind, everything is fine now, everything are fixed and work normaly. probably some small glitch due to recent downtime.
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LunarUser123
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« Reply #2 on: August 04, 2011, 12:43:25 PM »
I at this moment am also unable to access my mail. *ARGH*  Grr..!!
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advan59
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« Reply #3 on: August 04, 2011, 12:47:15 PM »
Me too. No email or control panel access.
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LunarUser123
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« Reply #4 on: August 04, 2011, 12:50:39 PM »
Quote from: advan59 on August 04, 2011, 12:47:15 PM
Me too. No email or control panel access.

Good to know this is not an isolated problem. Hopefully Lunarpages will resolve this quickly.
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LunarUser123
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« Reply #5 on: August 04, 2011, 01:01:14 PM »
It's back now, as of about 5 minutes ago (12:55 PM PST)
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KrisA
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+-. Learning is a treasure .-+
« Reply #6 on: August 04, 2011, 02:03:30 PM »
Our San Diego datacenter experienced a power issues that knocked out our servers. As a result, all Lunarpages services served from San Diego were offline. All power to the San Diego data center has been restored. Servers are being rebooted back on individually.

We truly apologize for the outage and are working to restore all services as quickly as possible.
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Kris Asvapatipatt
Customer Service Supervisor
Lunarpages Internet Solutions

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