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October 22, 2014, 08:32:38 PM

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Author Topic: DNS Redirection Issue With Our Nameservers  (Read 44647 times)
katrina1
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« Reply #15 on: June 08, 2010, 10:14:50 PM »

Hi, both your domains are resolving over the internet. Please try viewing them at http://proxify.com to see what others that are not cached see. Please read the first message in this thread and follow the steps.
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nickleus
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« Reply #16 on: June 09, 2010, 01:15:29 AM »

i found something interesting on http://www.netnod.se/connected.shtml
ventelo and black internet are connected to the same STH 10 Gbps network in sweden. i wonder if all the networks in sweden with an X in that same column are affected just the same?!

nick
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physlab
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« Reply #17 on: June 09, 2010, 01:43:30 AM »

Has the DNS redirection issue corrupted anyone's editor?  While I am now able to access my blog site, I am no longer able to edit or create new blog entries.  I had a tech fellow working on the system yesterday and even with a fresh reinstall of Wordpress 2.9.2, the editor is still corrupted.

This editor corruption issue (have active ticket on problem) happened when the DNS redirection problem started.

Physlab
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physlab
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« Reply #18 on: June 09, 2010, 02:05:09 AM »

[quote
    
       MAC:
       a. Open a terminal window
       b. Type: lookupd –flushcache


[/quote]

Is the above instruction correct?  I receive the message, "Command not found."

Physlab
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katrina1
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« Reply #19 on: June 09, 2010, 02:28:09 AM »

physlab,

MAC (OS Tiger and below):
a. open a terminal window
b. type: lookupd -flushcache

MAC (OS Leopard):
a. open a terminal window
b. type: dscacheutil -flushcache
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guidebookdave
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« Reply #20 on: June 09, 2010, 03:43:57 AM »

Has anyone called the cops on this?

I may be stuck living in simpler times, but it seems to me a crime was committed against all of us and somebody ought to be arrested.

I read somewhere that China once had a death penalty for hackers. Don't know as how I approve of that,but in the Digital Age these folks are just as dangerous as terrorists to the global economy.

This has the same effect in the digital world as an oil spill does in the physical world.
I hope it gets cleaned up a bit faster.

For me, all that matters is that visitors, who I will probably never meet, can find my site. If there isn't a system in place for flushing the system and purging the false address I can't function. It is physically impossible for me to contact all of my visitors with complicated instructions about cleaning caches, etc.
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cwalk1142
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« Reply #21 on: June 09, 2010, 05:05:30 AM »

I jumped through all the hoops to resolve my website connection on Sunday...clearing cache etc. only to have the redirect happen again on Monday.  This explanation in a post probably explains what happened.

"Now, typically, you have both a primary and secondary nameserver, but this doesn't mean that you always pull from the primary nameserver.  It actually is pretty random as to which nameserver is accessed, though your hardware will typically hit the same nameserver for requests once it has initiated a request. Clearing the DNS cache or restarting the computer, router, modem may flip which nameserver is hit.

So Lunarpages should instruct that you have to do all of it twice as what you do the first time might flip the nameserver list and put you right back where you started?
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jsw
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« Reply #22 on: June 09, 2010, 07:21:33 AM »

physlab,

MAC (OS Tiger and below):
a. open a terminal window
b. type: lookupd -flushcache

MAC (OS Leopard):
a. open a terminal window
b. type: dscacheutil -flushcache


Doesn't work for me (using Leopard)

Any other ideas?
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Matthew
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« Reply #23 on: June 09, 2010, 08:38:13 AM »

Physlab,

Have you considered replacing your ISP's provided DNS server with another provider. OpenDNS offers free DNS servers to use as well.

http://www.opendns.com/

The IP Addresses are:
208.67.222.222
208.67.220.220

These would be entered where you manage your connection device, and help clear up any caching issues you may have with your ISP.
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Matt Boster
Customer Services Supervisor

Email: support@lunarpages.com
Phone: 1-714-521-8150
Community - http://www.lunarforums.com
Tutorials - http://www.lunarpages.com/tutorials/
freddi
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« Reply #24 on: June 09, 2010, 02:33:42 PM »

I have read all the posts and I have one question. 

Once all the ISPs have cleared, will viewers that were redirected be able to once again see my website WITHOUT clearing their history etc and WITHOUT flushing the dns from their computers?  Most will not know how to do this.
I think most web designers have no way of contacting all the people who view their websites and tell them how to do this.
Thank you.
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Priest
Guest
« Reply #25 on: June 09, 2010, 02:38:35 PM »

Yes and no.  Every computer has its own DNS, which acts much like the ISP caches.  However, just like the ISP caches, the individual computer caches also have timeouts.  Once the timeout is reached, the machines in question will contact their ISP nameservers to get the updated information.  So, once an ISP's cache clears, it will be able to provide the updated information to computers that ask, but those computers will have to make the request before they get the new data.  So you may see some people unable to access the correct location even after their ISP has cleared their cache, at least until their local cache has also expired
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SkillAdvance
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WWW
« Reply #26 on: June 09, 2010, 03:12:33 PM »

I realise this may not be a pleasant task but will there be an explanation of how this occurred (once the dust has settled)?
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demiurgia
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« Reply #27 on: June 09, 2010, 08:55:47 PM »

My store Digitalscrapn was effected byt this. I myself have not been as I did not visit in the timeframe when the site was effected. My partner however did and is still having issue viewing the site. It is imperative she has access.
She has cleared everything on her local computers and flushed dns so I advised her to contact her isp. [She has satellite internet in Australia through Bluemax] Initially they obviously had no idea and as she doesnt understand the issue at all I gave her info and links to the information you have provided. She asked if they could flush dns and after a few emails to and fro she finally got them to do it. They stated today
 I have just been informed that our provider has flushed their DNS cache and advised that if the issue persists it will be an issue with the customer hardware.
When she tried to go to the site she got this error

The following error was encountered while trying to retrieve the URL: http://www.digitalscrapn.com/index.php?

Connection to 69.50.197.245 failed.

The system returned: (110) Connection timed out

The remote host or network may be down. Please try the request again.


I stepped her through changing her dns in her network setup and same error occurred.

She emailed them back asking if they ahd blocked the site and got this reply:

Bluemaxx does not block/ban any sites from its customers.

 The below error has been recreated on our computers (trying to access 69.50.197.245). This is infact not the correct IPaddress of www.digitalscrapn.com, meaning there is still a DNS issue outside of Bluemaxx.

 The correct IP address of your website is 74.50.3.253, if you copy this number in your address bar this will (should) take you to your desired website.
 
IP address : 74.50.3.253
Country : United States
State/Province : California
City : La Habra
Zip or postal code : 90631
Latitude : 33.9414
Longitude : -117.955
Timezone : America/Los_Angeles
Gmtoffset : -7
Hostname : lasair.lunarservers.com
 
As for 69.50.197.245 is the site with the issue, the redirected one and has been closed down hence the time out . It appears the issue is with some DNS servers in the United States. This is why some providers are effected and others arn’t. Not every company goes through the same major DNS. Give it a few days for DNS servers around the world to update before it will all work correctly but it is not within bluemaxx itself at this time.



My question is - Is this information correct or is there anything we can do or informaton we can give to the ISP. I have bothered to post this here because as you can see the problem has still not resolved for us despite our best attempts. We are only a small shop but this refelcts the impact this has had on all sites involved. We are not gurus - I struggled to understand this whole thing and my partner still doesn't have a CLUE. Your customers that are effected by this need support in plain english. My customers certainly would not understand what to do. I can only hope none of them were effected.

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jlv
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« Reply #28 on: June 09, 2010, 09:25:30 PM »

If all else fails, have her put this line in her hosts file:

74.50.3.253 www.digitalscrapn.com

If you don't know what the hosts file is, read this: http://en.wikipedia.org/wiki/Hosts_file

I'm glad to see 69.50.197.245 has finally been shut down.
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demiurgia
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« Reply #29 on: June 10, 2010, 02:20:23 AM »

If all else fails, have her put this line in her hosts file:

74.50.3.253 www.digitalscrapn.com

If you don't know what the hosts file is, read this: http://en.wikipedia.org/wiki/Hosts_file

I'm glad to see 69.50.197.245 has finally been shut down.


Thank you for your help. She added that to the hosts file and restarted and still gets directed to the 69 site if she types in www.digitalscrapn.comCrying or Very sad
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