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February 06, 2012, 11:30:42 PM

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Author Topic: Help Me  (Read 970 times)
geryva
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« on: November 10, 2009, 08:09:55 AM »
I have raised my files to my hosting and only one sees this (Public htnl): " Apache 2 Test Page powered by CentOS.. This page is used to test the proper operation.. "

Help
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Matthew Alan
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« Reply #1 on: November 10, 2009, 09:01:16 AM »
Did you put the files in the public_html folder? Also make sure to delete any-other index.htm/html/php/ or default.htm/html/php/.

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geryva
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« Reply #2 on: November 10, 2009, 10:04:32 AM »
I have other 5 webs.

Only INDEX.HTML exists, there is nothing any more.

This one in PUBLIC_HTML
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Mitch
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« Reply #3 on: November 10, 2009, 10:15:38 AM »
Could you give us the primary domain name for the hosting plan you are having issues with?  Also, what tools are you using to create/edit your web site?
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geryva
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« Reply #4 on: November 10, 2009, 10:25:31 AM »
sys-keylog.com

I am returning my former supplier. This has given me problems.

I have written to billing@lunarpages.com, support@lunarpages.com and they do not answer
Also I have opened a ticket and they do not answer.
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MrPhil
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« Reply #5 on: November 10, 2009, 12:07:47 PM »
Quote from: geryva on November 10, 2009, 10:25:31 AM
sys-keylog.com
Comes up fine for me. It's a Spanish-language catalog of some sort? If you still don't see it, either the DNS update has yet not propagated to your ISP, or you need to clear your browser cache.

Quote
I am returning my former supplier. This has given me problems.
Bye!

Quote
I have written to billing@lunarpages.com, support@lunarpages.com and they do not answer
Also I have opened a ticket and they do not answer.
Did you get a ticket number in response? You should only open one ticket.
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geryva
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« Reply #6 on: November 10, 2009, 12:47:16 PM »
They do not answer any, from yesterday:

Ticket #1651262
Ticket #1651232
Ticket #1651396
Ticket #1650811

Noney Back
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Mitch
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« Reply #7 on: November 10, 2009, 01:20:56 PM »
Alright, I narrowed your four tickets down to one, and sent your issue over to the retention department to be reviewed.  Thanks!

Have you tried to clear your web browser's history/cache to make sure your not getting bad results?  Also you might try doing a trace route to see if your request is going to Lunarpages when you try to pull up the domain name or where ever it was previously setup. 

http://wiki.lunarpages.com/Traceroute
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geryva
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« Reply #8 on: November 11, 2009, 02:09:42 AM »
Already it had erased the cache, and the tracing this one well

 sys-keylog.com (does see)
 sys-keylo.com/index.htm (does not see)

It does not exist (public_html): home.html, home.htm, home.php, index.php, index.html, default.php, default.html, default.htm
« Last Edit: November 11, 2009, 02:12:58 AM by geryva » Logged
MarianO
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« Reply #9 on: November 11, 2009, 03:05:54 AM »
Hi,

Try adding this line to .htaccess :

DirectoryIndex index.htm

Your site will load without issue from the temporary url after this : IP/~username because currently the domain isn't using our nameservers  Very Happy

After adding the line yo .htaccess just change nameservers to :

   ns1.lunariffic.com
   ns2.lunariffic.com

and everthing will be fine.

Hope it helps  Yep
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