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March 17, 2010, 06:44:40 PM

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Author Topic: Help Me  (Read 548 times)
geryva
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« on: November 10, 2009, 08:09:55 AM »
I have raised my files to my hosting and only one sees this (Public htnl): " Apache 2 Test Page powered by CentOS.. This page is used to test the proper operation.. "

Help
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Matthew Alan
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« Reply #1 on: November 10, 2009, 09:01:16 AM »
Did you put the files in the public_html folder? Also make sure to delete any-other index.htm/html/php/ or default.htm/html/php/.

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geryva
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« Reply #2 on: November 10, 2009, 10:04:32 AM »
I have other 5 webs.

Only INDEX.HTML exists, there is nothing any more.

This one in PUBLIC_HTML
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Mitch
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« Reply #3 on: November 10, 2009, 10:15:38 AM »
Could you give us the primary domain name for the hosting plan you are having issues with?  Also, what tools are you using to create/edit your web site?
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geryva
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« Reply #4 on: November 10, 2009, 10:25:31 AM »
sys-keylog.com

I am returning my former supplier. This has given me problems.

I have written to billing@lunarpages.com, support@lunarpages.com and they do not answer
Also I have opened a ticket and they do not answer.
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MrPhil
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« Reply #5 on: November 10, 2009, 12:07:47 PM »
Quote from: geryva on November 10, 2009, 10:25:31 AM
sys-keylog.com
Comes up fine for me. It's a Spanish-language catalog of some sort? If you still don't see it, either the DNS update has yet not propagated to your ISP, or you need to clear your browser cache.

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I am returning my former supplier. This has given me problems.
Bye!

Quote
I have written to billing@lunarpages.com, support@lunarpages.com and they do not answer
Also I have opened a ticket and they do not answer.
Did you get a ticket number in response? You should only open one ticket.
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geryva
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« Reply #6 on: November 10, 2009, 12:47:16 PM »
They do not answer any, from yesterday:

Ticket #1651262
Ticket #1651232
Ticket #1651396
Ticket #1650811

Noney Back
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Mitch
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« Reply #7 on: November 10, 2009, 01:20:56 PM »
Alright, I narrowed your four tickets down to one, and sent your issue over to the retention department to be reviewed.  Thanks!

Have you tried to clear your web browser's history/cache to make sure your not getting bad results?  Also you might try doing a trace route to see if your request is going to Lunarpages when you try to pull up the domain name or where ever it was previously setup. 

http://wiki.lunarpages.com/Traceroute
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geryva
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« Reply #8 on: November 11, 2009, 02:09:42 AM »
Already it had erased the cache, and the tracing this one well

 sys-keylog.com (does see)
 sys-keylo.com/index.htm (does not see)

It does not exist (public_html): home.html, home.htm, home.php, index.php, index.html, default.php, default.html, default.htm
« Last Edit: November 11, 2009, 02:12:58 AM by geryva » Logged
Marian
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« Reply #9 on: November 11, 2009, 03:05:54 AM »
Hi,

Try adding this line to .htaccess :

DirectoryIndex index.htm

Your site will load without issue from the temporary url after this : IP/~username because currently the domain isn't using our nameservers  Very Happy

After adding the line yo .htaccess just change nameservers to :

   ns1.lunariffic.com
   ns2.lunariffic.com

and everthing will be fine.

Hope it helps  Yep
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