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September 09, 2010, 01:29:12 PM

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Author Topic: I need to know to download the backup file  (Read 1647 times)
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Trekkie
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« Reply #30 on: July 26, 2010, 11:33:30 PM »
I would like to replace the LP directly to the website to other servers, some servers are lpcp panel. I think I should be able to solve the backup error. Why do not realize that this can?
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SilviuB
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« Reply #31 on: July 30, 2010, 08:38:04 AM »
It's been more than 2 months since I made a backup of my websites ... and LP just doesn't give a**** about this problem ...
« Last Edit: July 31, 2010, 03:25:58 AM by katrina1 » Logged
katrina1
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« Reply #32 on: July 31, 2010, 03:31:24 AM »
We certainly do care. What is your ticket number SilviuB so I can check on the status?
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Trekkie
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« Reply #33 on: July 31, 2010, 08:02:21 AM »
I have to announce your ticket number
Please answer me as soon as possible. I think this problem is not me. Posts in this case there are others also, the time delay for a long time, have not been solved!
Thank you very much and concern Sad
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katrina1
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« Reply #34 on: August 01, 2010, 04:38:36 AM »
I see our techs have been checking on this and are still waiting for the Cpanel folks to correct the issue. They have been working with them and providing suggestions to them. Unfortunately, a move to an LPCP server is not a simple thing since we cannot automatically transfer accounts between Cpanel and LPCP due to the differences between the control panels. A move requires the customer to download all files and then upload them to the new server. All settings would also have to be recreated.
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MrPhil
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« Reply #35 on: August 01, 2010, 12:06:40 PM »
*Sigh* If there is a limitation in either end of the FTP (server end or client end), LP needs to acknowledge a size limit that FTP can handle. If the posters are trying to download multigigabyte files, they need to check what the file size limit is on their PC (some Windows versions handle only 2GB or 4GB max files) -- the FTP may be working fine, but files are being corrupted on the PC when they exceed that limit.

In either case, splitting the file into small chunks (.5 to 1GB) should work. You just need to know in advance how to properly reassemble them if you should have occasion to reload them to the server (or you want the full file on your PC for some reason -- if it fits).
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Trekkie
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« Reply #36 on: August 01, 2010, 06:47:06 PM »
Although the problem is not solved, but the LP's service is available, definitely, to solve the problem, very grateful to LP quality service!  Haha
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toprngr
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« Reply #37 on: August 04, 2010, 11:02:57 AM »
First of all, you will need to have a ftp connection established, but I believe that you know all the maneuvers around the connection and how it works. In fact, might it be that your downloads are corrupt or by any chances the files that you wanted are damaged? Most probably it won’t be related as for a file to be damage has a very slight probability for it to happen. MrPhil ‘s assumption might be true.
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