|
katrina1
Guest
|
 |
« Reply #15 on: February 13, 2010, 01:49:55 AM » |
|
This is not an issue with the server equipment and not something that happens a lot to this server. Internet attacks happen no matter what server you are on or where you host. There are bad people out there with nothing better to do than cause issues for others. Please be patient and hang in there. Our techs are doing everything they can to stop it. Usually, changing the IP address helps considerably but it is not something we do lightly and only done when absolutely necessary. For more info on attacks, please see http://en.wikipedia.org/wiki/DDOS#Distributed_attack |
|
|
|
|
Logged
|
|
|
|
|
yevgenik
|
|
« Reply #16 on: February 13, 2010, 02:34:35 AM » |
|
May be you have a rough estimation on the downtime ? How many hours the changing of IP will take ?
|
|
|
|
|
Logged
|
|
|
|
Mr Ayman
Trekkie
 Offline
Posts: 19
|
|
« Reply #17 on: February 13, 2010, 02:46:23 AM » |
|
This is not an issue with the server equipment and not something that happens a lot to this server. Internet attacks happen no matter what server you are on or where you host. There are bad people out there with nothing better to do than cause issues for others. Please be patient and hang in there. Our techs are doing everything they can to stop it. Usually, changing the IP address helps considerably but it is not something we do lightly and only done when absolutely necessary. For more info on attacks, please see http://en.wikipedia.org/wiki/DDOS#Distributed_attackHello, katrina , As a good hosting company, you suppose to be ready for such things, what if that attack last for 2 or 3 days again, what do you expect customers to do while they (SOME)are losing $ ? You have to move all the websites in that infected server (Muffin) to another one until The attack over... we really appreciate what you guys are doing but also we don wan to lose more , and yes I am here for more than 1 years and that doesn't happen ever , but as it happen, you must find a solution , temporarily one .... Please Move sites to another server if it is really possible to do and finally , we still TRUST on YOU |
|
|
|
|
Logged
|
|
|
|
|
yevgenik
|
|
« Reply #18 on: February 13, 2010, 03:21:00 AM » |
|
Mr Ayman are you also on muffin ?
I am on muffin for almost a year and I experience problems very often. Sometimes I can't ftp and check emails for many hours. Is it happening to you too ?
|
|
|
|
|
Logged
|
|
|
|
Mr Ayman
Trekkie
Offline
Posts: 19
|
|
« Reply #19 on: February 13, 2010, 03:34:07 AM » |
|
Mr Ayman are you also on muffin ?
I am on muffin for almost a year and I experience problems very often. Sometimes I can't ftp and check emails for many hours. Is it happening to you too ?
ya, 1 of my sites is on muffin and to be honest this is the 1st time i experience such problems with LP, using ftp is perfect with me.....it seem now the situation is really difficult, hope we will hear some good news asap |
|
|
|
|
Logged
|
|
|
|
softsols.in
Get complete Website at USD 45
Trekkie
Offline
Posts: 10
Website Designing at USD 45
|
|
« Reply #20 on: February 13, 2010, 03:40:14 AM » |
|
Mr Ayman are you also on muffin ?
I am on muffin for almost a year and I experience problems very often. Sometimes I can't ftp and check emails for many hours. Is it happening to you too ?
Thats something i have deal like daily.. i even had to move a company website to another host because of EMAIL problems |
|
|
|
|
Logged
|
Get complete Website at USD 45 Domain+Hosting (with FTP)+email IDS+5html pages www.softsols.in |
|
|
softsols.in
Get complete Website at USD 45
Trekkie
Offline
Posts: 10
Website Designing at USD 45
|
 |
« Reply #21 on: February 13, 2010, 03:42:57 AM » |
|
Server attacks.... WELL this big a hosting company ... with reputation of many years ... with a lot of different servers.... HAVING an Issue with ATTACKS !!!!!!!!!
Thats a little hard to digest..... I never thought LUNARPAGES will be this unprepared for some ATTACK on its server... WAKE UP !!!! We are losing our money here... WHO IS GONNA REPAY !!!!!!!
WHAT THE Hell.....
|
|
|
|
|
Logged
|
Get complete Website at USD 45 Domain+Hosting (with FTP)+email IDS+5html pages www.softsols.in |
|
|
|
yevgenik
|
|
« Reply #22 on: February 13, 2010, 03:47:57 AM » |
|
Mr Ayman are you also on muffin ?
I am on muffin for almost a year and I experience problems very often. Sometimes I can't ftp and check emails for many hours. Is it happening to you too ?
Thats something i have deal like daily.. i even had to move a company website to another host because of EMAIL problems So you are using few hosting companies right now? Why you didn't left LP completely? Do you have such problems with other hostong companies? Thank you for answers! |
|
|
|
|
Logged
|
|
|
|
Mr Ayman
Trekkie
Offline
Posts: 19
|
|
« Reply #23 on: February 13, 2010, 04:05:37 AM » |
|
Mr Ayman are you also on muffin ?
I am on muffin for almost a year and I experience problems very often. Sometimes I can't ftp and check emails for many hours. Is it happening to you too ?
Thats something i have deal like daily.. i even had to move a company website to another host because of EMAIL problems So you are using few hosting companies right now? Why you didn't left LP completely? Do you have such problems with other hostong companies? Thank you for answers! Hi yevgenik, sure there are some prob in other hosting companies too but for me it is my 1st prob with LP hosting...... Hope we will hear sth good from the staff asap |
|
|
|
|
Logged
|
|
|
|
|
katrina1
Guest
|
|
« Reply #24 on: February 13, 2010, 04:33:17 AM » |
|
We are prepared for such attacks and we do have special equipment to help with these. This must be a particularly massive one. It is not at all easy to stop an attack from 100,000 different places. We do not need to move accounts to another server. This is not a hardware issue. Changing the shared IP would have the same affect in this instance and that is what we are doing. I do not have an ETA on it but am providing the info as I receive it from our techs. Those who are using our nameservers will be automatically switched over. Those using other nameservers will need to update the A record in them to the new IP when we are done.
|
|
|
|
|
Logged
|
|
|
|
|
yevgenik
|
|
« Reply #25 on: February 13, 2010, 05:08:59 AM » |
|
If it takes so long to take care of this problem your tech team is obviously NOT prepared to deal with such problem. This problem exists for more then 2 days already. This is outrageous!!
You are ruining our business!
|
|
|
|
|
Logged
|
|
|
|
Mr Ayman
Trekkie
Offline
Posts: 19
|
|
« Reply #26 on: February 13, 2010, 05:19:14 AM » |
|
We are prepared for such attacks and we do have special equipment to help with these. This must be a particularly massive one. It is not at all easy to stop an attack from 100,000 different places. We do not need to move accounts to another server. This is not a hardware issue. Changing the shared IP would have the same affect in this instance and that is what we are doing. I do not have an ETA on it but am providing the info as I receive it from our techs. Those who are using our nameservers will be automatically switched over. Those using other nameservers will need to update the A record in them to the new IP when we are done.
Please !!! If it expected to take a long time tell us to look ourselves for solutions! to save our business |
|
|
|
|
Logged
|
|
|
|
softsols.in
Get complete Website at USD 45
Trekkie
Offline
Posts: 10
Website Designing at USD 45
|
|
« Reply #27 on: February 13, 2010, 05:30:28 AM » |
|
Mr Ayman are you also on muffin ?
I am on muffin for almost a year and I experience problems very often. Sometimes I can't ftp and check emails for many hours. Is it happening to you too ?
Thats something i have deal like daily.. i even had to move a company website to another host because of EMAIL problems So you are using few hosting companies right now? Why you didn't left LP completely? Do you have such problems with other hostong companies? Thank you for answers! The reasons i didnt leave LP completely : A) i have already paid for 2 years .. and have 15 months remaining B) the problem earlier was just with one website others companies were not requiring such problem No i am not facing problems with other companies .. like *other hosts* |
|
|
|
« Last Edit: February 13, 2010, 05:40:08 AM by katrina1 »
|
Logged
|
Get complete Website at USD 45 Domain+Hosting (with FTP)+email IDS+5html pages www.softsols.in |
|
|
softsols.in
Get complete Website at USD 45
Trekkie
Offline
Posts: 10
Website Designing at USD 45
|
|
« Reply #28 on: February 13, 2010, 05:32:12 AM » |
|
We are prepared for such attacks and we do have special equipment to help with these. This must be a particularly massive one. It is not at all easy to stop an attack from 100,000 different places. We do not need to move accounts to another server. This is not a hardware issue. Changing the shared IP would have the same affect in this instance and that is what we are doing. I do not have an ETA on it but am providing the info as I receive it from our techs. Those who are using our nameservers will be automatically switched over. Those using other nameservers will need to update the A record in them to the new IP when we are done.
PROVIDE US WITH NEW NAMESERVERS WE WANT TO SWITCH TO OTHER SERVER.... |
|
|
|
|
Logged
|
Get complete Website at USD 45 Domain+Hosting (with FTP)+email IDS+5html pages www.softsols.in |
|
|
|
katrina1
Guest
|
|
« Reply #29 on: February 13, 2010, 05:43:30 AM » |
|
IP on Muffin has been changed. it looks like domains are still updating. We cannot move any accounts while this issue is going on.
|
|
|
|
|
Logged
|
|
|
|
|
