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May 25, 2012, 12:34:19 PM

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Author Topic: Pegasus Server - Can't see it  (Read 265 times)
educa8
Trekkie
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Posts: 17


« on: April 22, 2003, 01:54:28 PM »

Hi support moderators,

I am having a weird problem.  For some reason, I can't browse my site on Pegasus server.  It just happened yesterday afternoon and up until then, everything was fine.

In addition, FTP doesn't work and Cpanel doesn't work either.  Funny thing is, it is only occuring through a series of IPs that our network is connected to.  Other computers on a different network works fine.

Why is this the case?  Calling into support via the telephone didn't yield a solution.

Thanks for your help in advance.
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stephan
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« Reply #1 on: April 22, 2003, 02:21:47 PM »

Hi.

It sounds like a routing problem between your isp and lunarpages.

Can you ping the server?

To do this goto the command prompt and type

ping pegasus.lunarpages.com

Can you ping other servers, like saturn.lunarpages.com   ?
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educa8
Trekkie
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Posts: 17


« Reply #2 on: April 23, 2003, 12:48:26 PM »

Hi Stephan,

Okay, the excellent support folks helped me though.  Somehow, our office IP# was blocked by Pegasus.  I don't know why this would occur but sure hope that this won't happen again.

Any ideas?

Thanks for the help though.  

Thumbs up to you folks at Lunarpages!

Quote from: stephan
Hi.

It sounds like a routing problem between your isp and lunarpages.

Can you ping the server?

To do this goto the command prompt and type

ping pegasus.lunarpages.com

Can you ping other servers, like saturn.lunarpages.com   ?
Logged
stephan
Guest
« Reply #3 on: April 23, 2003, 12:51:32 PM »

I don't know why your office IP was blocked.

At least it got sorted out Smile
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