I sent a mail with this request to HelpDesk but they advised me to post it here...support is primarily for account and server issues. So, I am doing so.
Any help in resolving this would help me a great deal... I usually do the coding and maintenance for the site using Frontpage 2003. But this problem seems to be very much in the way it is hosted.... but cannot be sure. Here is the problem:
--------------------
For some strange reason, some PCs using IE are unable to log to our site:
www.angelsenglish.comI went through the help and tutorials and tried the proxy server
http://www.megaproxy.com/freesurf/ and it does not go through. The index.html is invisible for some reason. I tried to create a new .htaccess file and yet no change.
On my Vista 64 pc, all browsers (Firefox, IE, Safari, Chrome) can access the website.... however, the above proxy (mentioned in Lunarpages support) cannot (while it renders most open sites) and my HP Windows Vista 32 notebook cannot (many of our guests have reported the same problem).
However, if one types
www.angelsenglish.com/index_2.html (for IE) or
www.angelsenglish.com/index_1.html (for other browsers), they are able to view the site.... even if one uses the proxy above.
I have tried to access settings on the Cpanel but unsure what to change.... I request assistance in this matter.
If you can help me understand what the problem is, much appreciated.
I even uploaded a new .htaccess file and it lists index.html as the DirectoryIndex.... so what am I missing?
My index.html is as follows: (passes validation) and has been working well for nearly 4 years....
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head profile="
http://www.w3.org/2005/10/profile">
<link rel="icon" type="image/ico" href="wof.ico">
<title>Little Angels Gakuen K.K.</title>
<meta http-equiv="Content-Type" content="text/html; charset=Shift_JIS">
</head>
<body>
<Script Language="JavaScript" type="text/JavaScript">
<!--
browsername=navigator.appName;
if (browsername.indexOf("Netscape")!=-1) {browsername="NS"}
else
{if (browsername.indexOf("Microsoft")!=-1) {browsername="MSIE"}
else {browsername="N/A"}};
// Send visitor to correct page
if (browsername=="MSIE") {window.location="index_2.html"}
else {window.location="index_1.html"};
//-->
</script>
</body>
</html>