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May 25, 2012, 12:50:08 PM

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Author Topic: Sometimes only half of the page is loading on my site  (Read 4404 times)
alex181
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« on: April 16, 2011, 05:30:44 PM »
Hi,

Since I created a new site it seems only half of the page is loading from time to time. It happens with all pages, sometimes they load fine, and other times half the page loads, or just the top part loads and nothing else. So I have to refresh to get it to load. It happens about 50% of the time, making it quite annoying to actually use the site. Can someone help fix this error?


Thanks,
Alex
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wektech
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« Reply #1 on: April 17, 2011, 08:20:23 AM »
There are a number of reasons that this can happen. Scripts that are taking longer to run than the browser timeout can be a cause. This could be from an overloaded server or a script that is pulling data from a slow source. Another possible cause is a bad or overloaded network path between the client and server. Some troubleshooting that can be done is to determine if the problem is global ie: effecting all users, or regional, or even local to you. Add a timer to your pages to see how long the page is taking to be generated and then compare that to actual load time.

You could always post a URL so that others can report if they have the same issue.
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alex181
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« Reply #2 on: April 17, 2011, 04:59:30 PM »
Quote from: wektech on April 17, 2011, 08:20:23 AM
There are a number of reasons that this can happen. Scripts that are taking longer to run than the browser timeout can be a cause. This could be from an overloaded server or a script that is pulling data from a slow source. Another possible cause is a bad or overloaded network path between the client and server. Some troubleshooting that can be done is to determine if the problem is global ie: effecting all users, or regional, or even local to you. Add a timer to your pages to see how long the page is taking to be generated and then compare that to actual load time.

You could always post a URL so that others can report if they have the same issue.

Hi,

I determined that this only happens in Google Chrome, it works fine on FireFox. Does anyone have an idea about why Chrome is doing this?
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darkwolf
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« Reply #3 on: April 23, 2011, 09:59:02 PM »
It may be possible that there is something with chrome and your webpage that is occasionally causing a conflict.

Unfortunately its hard to say what this might be, and it may be something that other browsers do not have a problem with.

However I would recommend running your site through http://www.websiteoptimization.com/services/analyze/ and see if any issues are noted.

This is a general analyzer, however any potential issues it shows may point to possible reasons why chrome is having issues.
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alex181
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« Reply #4 on: April 23, 2011, 10:25:13 PM »
Thanks mate. Not really any problems detected apart from the overall page size which is just over 100K.

The site is http://selfgrowthtalks.com/ btw if anyone wants to have a look and diagnose it. I've spent like 2 full days browsing around the web for a resolution to no avail, so if anyone can help I'd really appreciate it! Thanks.
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wektech
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« Reply #5 on: April 24, 2011, 09:10:36 AM »
For what it is worth I can not recreate the issue. Do you have reports from other users that they can see the issue as well?
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alex181
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« Reply #6 on: April 24, 2011, 05:40:09 PM »
Only 7 users so far that have reported the problem. A few people seem to be finding that it works fine too. Try to click around the page on the different links. Sometimes 5-6 pages load fine, then the 7th one freezes, then 8 or 9 might load, 10 will freeze etc.
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wektech
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« Reply #7 on: April 25, 2011, 09:27:39 AM »
Are you using a lot of php includes? I have seen this type of issue when a server is having CPU loading issues.  The server slows or times out when serving up the includes. This sort of problem can be very evident during peak periods and then disappear at other times. Try saving one of your pages as a static file (just HTML) and see if it too shows strange issues.

It is a bit strange that only Chrome is having issues and that should be verified. Have you verified the network path when issues are ongoing. Check for ping loss and trace route the path if you are seeing odd results. If the people seeing problems share an ISP or geographic area that can be a big clue as well.

I cleared my Chrome cache and walked through your entire site several times without any issues. I only accessed the pages that were available to the general public so the membership related code can not be ruled out. Try logging out when the issue is going on to see if that code might be responsible.
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miketyson
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« Reply #8 on: June 05, 2011, 08:47:45 AM »
I think it would be the fault of your browser.
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parker78
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« Reply #9 on: June 06, 2011, 11:57:15 PM »
I am also facing this problem
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